Hotel Sales Coordinator

Location: AC Hotel Fort Lauderdale Beach

3029 Alhambra Street, Fort Lauderdale Fl 33304

Full Time, On-site position

The perks working for us:

• Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
• Paid time off for full AND part time associates
• Travel discounts at hotel partners and franchises around the world
• Participation in our Wellness program
• On-demand pay opportunities for instant pay between paychecks
• Leadership development program and growth opportunities

Life as a Sales Coordinator:

• Leads and manages all activities related to the sales function with a focus on acquiring and building long-term, value-based customer relationships that enable property sales objectives.
• Create and implement a sales and marketing plan addressing revenue, demand generators, and target customers.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)..

Primary Responsibilities:

• Establish and maintain close contact with top accounts, and target accounts, through
  appointments, phone calls, tours, correspondence, and business lunches.
• Qualify leads and prospects gained from cold calls, sales blitzes, and other sources.
• Ensure business booked is within the hotel's goals. Close the best opportunities for
  the hotel based on market conditions and hotel property needs.
• Conducts tours, answers questions for walk-in and call-in customers directing them
  to other sales staff members if appropriate.
• Responds quickly to guest requests in a friendly manner. Follow up to ensure guest
  satisfaction.
• Maintains a professional image at all times through appearance and dress.
• Meets with planners after their event to discuss success of event, deficiencies, etc.
  and to re-book business.
• Work closely with all hotel departments by communicating and coordinating all sales
  information including banquet event orders, resumes, rooming lists, etc.
• Execute and support the operational aspects of business booked (e.g. generating
  BEO's, group resumes, proposals, writing contracts, customer correspondence, etc.)
• Meets with F&B staff regularly to review catering needs.
• Organizes and conducts weekly BEO and Resume meetings with hotel operations
  staff
• Be present to greet clients at least 30 minutes prior to the start of meeting/event
• Attend and participate in daily/weekly Sales Meetings as well as training seminars
  and other meetings as requested by management.
• Drive customer loyalty through excellent customer service throughout the sales process.
• Effectively resolve guest issues that arise as a result of the sales process.
• Establish clear expectations for customers and properties throughout the sales process.
• Participate in employee functions and guest events.
• Documents all sales activities into Delphi in a timely and accurate manner.
• Initiate process improvements and best practices for efficiencies
• Provides administrative support to the Sales team/office.

What we're looking for:

• Interpersonal skills.
• Sales/negotiating abilities.
• Attention to detail.
• Computer Skills.
• Planning and organizational abilities

Must possess strategic account management, closing, and negotiating skills

What to expect in your first few months:

First you will begin by learning about our hotel spaces, offerings, and amenities, inside and out! Then, you will be introduced to our key partners. From there, you will be an integral part of the hotel management team! As your work continues to grow, you will be a key player in the hotel's success.

How to apply:

Join us! Submit your application online!

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.