Job Description

Job Overview:

We are seeking a highly skilled and motivated Field Engineer to join our team. As a Field Engineer, you will be responsible for providing technical support and assistance to our clients in various locations. This is a hands-on role that requires strong analytical and problem-solving skills, as well as excellent customer service abilities.

Responsibilities:

- Proficent in CAT5e and CAT6 Cabling, terminating and crimping.

- Install, configure, and troubleshoot mobile devices and software

- Analyze and resolve technical issues reported by clients

- Provide on-site technical support to clients, including hardware and software troubleshooting

- Collaborate with the help desk team to escalate complex issues when necessary

- Conduct training sessions for clients on the use of software and operating systems

- Set up and maintain VPN connections for remote access

- Perform system upgrades and software installations

- Assist with network administration tasks, including user account management and security updates

- Provide excellent customer service and ensure client satisfaction

Prefer Qualifications:

- Bachelor's degree in computer science or related field (or equivalent experience)

- Proven experience in technical support or a similar role

- Strong knowledge of operating systems, including Windows, Linux, and Mac OS

- Familiarity with software troubleshooting methodologies

- Experience with VPN setup and configuration

- Excellent problem-solving skills and attention to detail

- Strong communication and interpersonal skills

- Ability to work independently and prioritize tasks effectively

Benefits:

- Competitive salary based on experience

- Health insurance coverage

- Retirement plan options

- Paid time off and holidays

If you are a self-motivated individual with a passion for technology and providing exceptional customer service, we encourage you to apply for the position of Field Engineer. Join our team today!

Job Types: Full-time, Contract

Pay: Up to $1,000.00 per day

Schedule: