Job Description
We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see
https://www.cengagegroup.com/about/inclusion-and-diversity/
.
The Sales Coordinator provides critical administrative and operations support to the national sales team to improve the productivity, effectiveness, efficiency, and satisfaction of the entire sales team. The Sales coordinator helps to increase sales by driving CRM usage, through user training, policy, best practice and support procedures. The candidate is able to effectively communicate with internal and external stakeholders to establish and build working relationships. This candidate must be coachable with an ability to understand business needs and implement viable solutions to reach targeted goals.
What you'll do here:
- Provide administration and sales operations support to the Sales Director/Sales Managers, and the national sales team as required, including the Channel and K-12 bookstore teams
- Provide administrative support related to channel partners
- Monitor and report on CRM usage and maintain database updates as required
- Maintain documentation, processes and supported systems, and seek opportunities to enhance and improve processes and procedures.
- Help prepare key reports to support sales and channel teams
- Coordinate the roll-out of all sales training, and liaise with the US sales training team as required
- Support managers with the onboarding of new employees
Skills You Will Need Here:
- Minimum of 2 years in a related sales support or customer service role
- Excellent organizational skills and ability to lead multiple projects with multiple deadlines simultaneously
- Collaborative teammate with strong interpersonal skills
- Self-starter, critical thinker, can do attitude
- Proficient computer skills – Microsoft Word, Excel, PowerPoint
- Experience within the publishing / educational technology industry would be an asset
Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.
Cengage Group Canada is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects our country and our customers. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at
accommodations.ta@cengage.com
or you may call us at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.
Click here
to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$41,300.00 - $65,800.00 CADVisit Original Source:
https://www.indeed.com/viewjob
