Job Description

Position Overview:
We are seeking a motivated and results-oriented Sales Consultant to join our team. This person will manage our Highlevel CRM, follow up on hot and cold leads, and handle both incoming and follow-up calls to prospective clients. As a Sales Consultant, you will play a key role in nurturing leads, maintaining client relationships, and driving new business for RevitalyzeMD. This role is ideal for someone who is proactive, organized, and skilled in sales.

Key Responsibilities:

Lead Management & CRM Oversight
Manage and maintain Highlevel CRM, ensuring all lead information and interactions are accurately recorded and updated.
Segment leads into hot, warm, and cold categories for targeted follow-up strategies.
Follow-Up with Leads
Conduct follow-up calls with hot and cold leads to re-engage interest and nurture potential clients.
Proactively follow up on leads from non-booked consultations, addressing any questions and encouraging next steps.
Track follow-up progress and outcomes, ensuring leads are nurtured effectively throughout the sales pipeline.
Client Communication
Answer inbound calls promptly, providing knowledgeable and professional responses to inquiries.
Identify client needs during calls, matching them with the most relevant services or solutions offered by [Company Name].
Sales Consultations
Conduct initial sales consultations with prospective clients, explaining service offerings and benefits.
Address objections and provide clear information to help clients make informed decisions.
Schedule and confirm consultations, optimizing the client booking experience.
Reporting & Analytics
Prepare regular reports on lead status, conversion rates, and other key performance metrics.
Use data to identify trends and adjust follow-up strategies as needed.
Customer Relationship Management
Build and maintain positive relationships with both new and existing clients, fostering brand loyalty and satisfaction.
Collect feedback from clients to share with the team and improve processes.
Additional Tasks
Collaborate with the sales and marketing teams to refine messaging and lead-nurturing processes.
Participate in sales training sessions and stay updated on product/service offerings.
Contribute ideas to improve the customer journey and sales process.

Qualifications:

Experience: 2+ years in a sales role, ideally within a customer-facing, remote environment.
CRM Expertise: Proficiency in Highlevel CRM (or similar CRM platforms).
Communication Skills: Exceptional verbal and written communication skills.
Customer-Focused: Strong ability to build rapport, understand client needs, and provide high-quality service.
Self-Motivated: Capable of working independently, staying organized, and managing multiple tasks.
Results-Oriented: Track record of meeting or exceeding sales targets and follow-up goals.

Benefits: