Job Description

Director of Sales at CARE Plastic Surgery

Location: Cary, NC

Position Reports To: President/CEO

Why Join Us?

At CARE Plastic Surgery, we are dedicated to fostering a supportive environment where our team members can thrive. You'll be part of a practice that values teamwork, continuous learning, and exceptional patient care. You'll be part of a team that is dedicated to excellence, continuous learning, and delivering the highest level of patient care. We offer competitive compensation, fun perks, opportunities for professional growth, and a chance to make a positive impact in the lives of our patients.

Position Overview:

The Director of Sales oversees the Patient Care Coordinators and drives practice profitability, revenue goals, and CORE metrics. The Director of Sales has a strong background in sales leadership along with management abilities to foster a sales-positive and growth-oriented culture. As Director of Sales, you'll have the opportunity to shape the future growth of a practice that prides itself on innovation, leadership, and superior patient care.

Key Responsibilities: Responsibilities include, but are not limited to:

Driving CARE’s MedSpa revenue growth through increasing membership and non-surgical treatments, while simultaneously increasing surgical revenue.
Communicating and closing surgical inquiries – converting inquiries to consults, and consults to scheduled surgeries.
Ensuring that revenue objectives and results are in accord with practice’s needs and mission statement.
Collaborating with the Director of Marketing to ensure sales/marketing initiatives are aligned with the needs and goals of the practice.
Analyzing and determining competitive pricing models in collaboration with the CEO.
Working closely with leadership and providing regular updates on practice performance, offering insight and suggestions for growth and improvement.
Establishing goals and relevant action plans toward optimizing revenue, driving membership growth and patient satisfaction that deliver measurable results.
Establishing trust and emerges as a leader in key sales and strategies to continually improve the quality and level of services provided in the practice.
Driving business and facilitating sales and sales plans that are effectively disseminated to staff (e.g. Patient Experience Team, providers, and MAs) through direct training and oversight.
Coaching team members to develop new sales skills and foster a sales-positive environment.
Staying up to date with current sales strategies and techniques and trends. Read at least 1 sales book per quarter and share opportunities and insights with CEO.

Requirements and Qualifications:

College degree, preferably in healthcare administration or a related field.
Prior leadership experience in a medical office or other relevant professional experience.
Pro-sales mentality with 2-5+ years of sales experience, ideally within cosmetic plastic surgery, aesthetics, or other related industry.
Minimum of 3 years of experience directly supervising non-exempt staff.
Knowledge of current MedSpa and plastic surgery services and skincare products.
Clear and effective communication skills with both staff and patients.
Excellent customer service skills with ability to build rapport.
Teamwork-oriented with ability to collaborate effectively with the marketing department.
Ability to multitask and work effectively in a fast-paced environment.
Positive and welcoming demeanor.
High standard for excellence and attention to detail.
Ability to manage confidential information with discretion and sensitivity.
Timely decision-making and follow-through on commitments.
Commitment to diversity and diversity initiatives.
Strong technology proficiency and willingness to learn new platforms and applications. Prior experience with Electronic Medical Record systems is preferred.

The Ideal Candidate:
We are looking for a strategic leader with a proven background in sales success and an ability to coach and develop sales skills across a team. The ideal candidate excels at creating a culture of growth by mentoring staff and driving the practice’s sales strategies to new heights. This individual is skilled at seeing the big picture, aligning sales goals with the overall mission of the practice, and inspiring others to achieve excellence. We are looking for a candidate who is confident, emotionally intelligent, and maintains a strong sense of professionalism. A deep passion for the aesthetic industry, coupled with a strong commitment to continuous improvement and team collaboration, is essential.

Compensation & Growth Opportunities

The annual compensation package consists of base salary and performance-based bonuses. The typical base salary is based on experience and ranges between $65,000 to $80,000 per year. There is potential for income and position growth over time. We provide a comprehensive suite of benefits, including paid vacation, medical, life, dental and disability insurance, and a 401K plan with matching. Employee discounts and services are also available.

About Us:

CARE Plastic Surgery is an award-winning, nationally acclaimed plastic surgery practice dedicated to providing exceptional patient experiences and outstanding, natural results. Our state-of-the-art facility is committed to helping individuals achieve their best selves through top-tier plastic surgery and aesthetic services. Join our dynamic team and become part of a community that values innovation, compassion, and excellence in patient care.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits: