Job Description
As an Account Manager - Employee Benefits, you will coordinate the placement and service of employee benefits for clients. This position is client-facing and requires knowledge of benefits insurance services, HR administrative functions, and benefits plan design.
Qualifications:
- 3-5+ years of experience in employee benefits, insurance industry
- Experience in a client facing role, sales or account management
- Knowledge of medical, dental, vision, and ancillary benefits
- Microsoft Office experience required (Excel, Word, PowerPoint)
- HRIS system familiarity is a plus
- Strong communication & organization skills
- Detail-oriented and have a sense of urgency
Responsibilities:
- Work with producers and staff to onboard new business and complete renewal processes
- Maintain complete client files with clear documentation of account detail in agency management systems, including policy information, activities, correspondence, and attachments
- Work with producers and other internal departments to develop and carry out service strategy for each client
- Assist in RFP process
- Compare carrier proposals and provide a summary of programs and options designed to guide clients through making decisions about insurance programs
- Create and deliver Open Enrollment and New Hire presentations
- Remain current on carrier plans and programs, legislation, and industry trends
- Follow client service workflows, engage internal resources, and escalate as necessary
- Respond to client inquiries via multiple channels of communication such as phone, email, and in-person meetings
- Provide exemplary service and support for internal and external clients (including claims, billing, enrollment, and benefit inquiries)
- Develop and maintain positive relationships by collaborating with coworkers and insurance carriers
Job Type: Full-time
Pay: $70,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Performance bonus
- Retention bonus
Travel requirement:
- No travel
Ability to Relocate:
- Deerfield, IL 60015: Relocate before starting work (Required)
Work Location: Hybrid remote in Deerfield, IL 60015
Visit Original Source:
https://www.indeed.com/viewjob