Job Description

Join Our Team at Setpoint Mechanical Solutions!

Position: Inside Sales Engineer - Engineered System Specialist (ESS)

About Us: Setpoint Mechanical Solutions is the Midwest’s premier HVAC solutions provider. From new equipment to highly technical service, Setpoint provides value to building owners, design engineers,

and mechanical contractors through innovative solutions, energy efficiency, and tireless dedication to the HVAC industry.

Position Purpose: As an Inside Sales Engineer - ESS, you'll play a crucial role in maintaining and developing existing customer relationships by providing quality service and support to meet their needs.

Job Responsibilities:

Create comprehensive quotes for various products we offer to our customers.
Compile detailed submittals in accordance with company standards.
Handle both stock and factory orders, ensuring prompt delivery to customers and external sales representatives.
Address customer inquiries related to quotes, order processing, shipment tracking, freight claims, product availability, and service/warranty concerns.
Oversee and coordinate projects utilizing our project management system.
Maintain up-to-date knowledge of HVAC fundamentals and product lines to provide informed assistance to customers and colleagues.
Address customer needs and requests by communicating effectively and collaborating with internal resources.
Effectively interpret construction blueprints and documents to adhere to project specifications.

Job Requirements:

A Bachelor’s degree in Engineering (Mechanical, Construction, or Industrial disciplines are preferred but not mandatory); individuals with a technical background or HVAC experience, will also be considered.

Capable of assessing various product solutions to best serve customers.

Demonstrates a problem-solving mindset and a readiness to exceed expectations when needed.

Possesses a dynamic and optimistic demeanor, maintaining professionalism in fast-paced settings.

Self-sufficient with the ability to work autonomously and adhere to deadlines.

Exhibits exceptional interpersonal skills for effective communication with colleagues, customers, and suppliers.

Shows a proven dedication to teamwork and adherence to established sales protocols.

Excellent interpersonal skills for professional interaction with colleagues, customers, and suppliers.

If you're ready to contribute to our dynamic team and grow your career with us, apply today! Send your resume and cover letter to Mindi Rands at Mindi@setpointmech.com.

We look forward to welcoming talented individuals who share our passion for excellence and customer satisfaction.

Setpoint Mechanical Solutions is an equal opportunity and affirmative action employer dedicated to diversity in the workplace. We provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits: