DIRECTOR OF SALES & EVENTS

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift
• Paid medical days and paid personal days
• Employer RRSP Matching Contributions
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Extended Health and Dental medical benefits for you and your dependents 30 days after joining
• Tuition reimbursement program
• 2023 and 2024 Great Place to Work Certified

About the Roles

We are looking for an exceptional growth-minded leader who can motivate and develop an experienced sales team while building local and international relationships to continue growing business and revenue for the beautiful Park Hyatt. This exciting, senior leadership position requires an innovative and proactive approach to sales generation, and we are looking for a dynamic sales leader to join our team.

Responsibilities

• Direct leadership of the Sales and Events team. Responsible for the Sales and Events Budget/P&L, revenue forecasting, developing and writing business plans, and ownership engagement.
• Developing, implementing, and monitoring the hotel’s sales strategy to achieve and exceed forecasted revenue targets in Rooms, Food and Beverage and all other revenue-generating departments.
• Responsible for short and long-term planning and the management of Event Sales and Event Planning
• Manage the hotel sales and events contracts and achievement of the hotel revenue plan.
• Manage key sales accounts while developing strategies for pricing, inventory, and sales revenue allocation.
• Attend major travel, trade, and corporate functions and conduct sales trips based on business priorities. This may include travel on weekends and evening events.
• Retention and acquisition of corporate business.
• Maintain or exceed budgeted sales and profits in all event areas.
• Experience evaluating each piece of event business to ensure the business can be adequately serviced.
• Building and maintaining strong client relations and developing accounts to increase market share across all revenue streams – locally, nationally, and internationally.
• Interact with the operation team to ensure an understanding of guest needs and create a working relationship within all areas of the operation.

• Sales and Events experience in hotel, airline, luxury retail or travel-related industry is preferred.
• Excellent interpersonal, communication, presentation, and time management skills.
• Proven sales experience with the ability to lead, guide and achieve personal revenue goals.
• Ability to use analytical data to create a sales strategy with a results-driven approach.
• Strategic orientation with the know-how to problem-solve under pressure.
• Proficient in Microsoft Office programs and TravelClick Suite of reports.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.