Job Description

Jocalio Group is a next-generation business-to-business jewelry platform with a big difference. We uniquely combine decades of industry know-how with unparalleled technological and marketing capabilities to help independent jewelers target, engage, and convert digital audiences into loyal customers. Simply put, we are in the business of helping our clients grow.

Are you a dynamic and results-driven professional passionate about digital marketing and account management? Do you excel at crafting strategic marketing campaigns, analyzing performance metrics, and driving business growth through innovative digital solutions? Are you adept at building and maintaining strong client relationships, understanding their unique needs, and delivering tailor-made solutions that exceed expectations? If you also possess a keen eye for detail, outstanding communication skills, and thrive in a fast-moving start-up environment, we invite you to join our fast-growing team as a Digital Marketing Account Manager.

What you will do

Serve as the main point of contact for assigned clients - lead meetings, respond to requests and translate these requests into actionable tasks and/or deliverables for our internal and external teams.

Prepare and present clients’ marketing plans and strategies based on a strong understanding of clients' business objectives, challenges, and preferences.

Proactively communicate with clients to gather requirements, provide updates, and address concerns or feedback.

Coordinate with internal teams to develop tailored digital advertising strategies and solutions aligned with clients' objectives.

Facilitate the execution of digital advertising campaigns by effectively conveying client requirements, timelines, and expectations to internal stakeholders.

Ensure all client deliverables meet quality standards and are delivered on time and within budget.

Compile and analyze campaign performance data to generate insightful reports and actionable client recommendations.

Proactively identify opportunities for improvement and optimization to drive greater results and client satisfaction.

Seek out opportunities to broaden our company’s relationship with our clients, seeking opportunities to up-sell or cross-sell our ever-growing range of marketing solutions and services.

Continually provide guidance and recommendations to clients based on industry best practices and emerging trends in digital advertising.

What we are looking for:

3-5 years’ track record in an account management or client services role at a performance-driven digital marketing agency.

In-depth knowledge of digital marketing tools and technologies com as well as proven hands-on experience with social, search, and OTT/CTV advertising platforms.

Outstanding interpersonal skills, a clear communicator, a good listener and able to build strong, professional relationships internally and externally.

Exceptional organizational and project management skills, detail-oriented and capable of managing multiple projects for various stakeholders.

Strong creative instincts, ability to recognize great advertising creative when you see it, and analytical skills to show why it performs.

Motivated by challenges and approaches them with a positive, can-do attitude. You are an energetic problem solver who takes ownership and loves to learn.

Flexible and able to adapt to changing business conditions and opportunities, while keeping everyone on track to execute plans.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits: