Job Description

The Fairfield Inn by Marriott in Bolingbrook, IL is currently seeking an experienced, highly motivated, community-oriented Director of Sales to guide the direct sales efforts at our property. We are looking for a talented, energetic individual who will embrace our values, and is devoted to being second to none. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience.

At Hospitality America, winner of TopWorkplaces USA, we believe that everyone should have a work environment that is both fun and rewarding. As a valued member of our Hospitality America family, you'll be an integral part of a dedicated team that is driven by our exceptional people, and our values which are guided by the acronym P.E.A.C.H.:

PASSIONATE – Passionate with the spirit to serve.

EXCELLENCE – Committed to excellence that inspires results.

ADAPTABLE – Adjust, adapt, and overcome.

COMMUNITY – Creators of a collaborative community invested in growth.

HUMBLE – Humble, trustworthy, and transparent.

What you'll do:

Manages all areas of sales according to brand standards to achieve a professional rapport within the local business community.
Responsible for the leading
Grow existing accounts and generate new business, utilizing available resources including, but not limited to, Delphi, brand specific tools, TravelClick, ProfitSage, internal BI tools, etc.
Responsible for revenue production for the hotel meeting or exceeding planned revenue objectives for RevPAR, occupancy and average daily rate (ADR).
Serve as the hotel and market expert communicating all related, relevant information to inform the sales strategy.
Develops and implements the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment.
Achieve new business booking goals by conducting sales calls to prospective clients, responding to RFP's, and participating in travel agent consortia programs.
Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
Conduct market research through client correspondence and internet searches to qualify business potential and determine the level of room night volume.
Participates in weekly revenue calls and weekly manager meetings.
Actively markets the hotel through advertising, blitzes, direct mail campaigns, etc.
Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
Establish and maintain positive business and guest relationships.
Forecast, prepare, and participate in the creation of the departmental budget that correctly reflects the hotel’s business plan.
Ensures that hotel employees (especially front desk staff) are familiar with key accounts and their specific needs and arrangements (rates, room types, key contacts, etc.).

EDUCATION AND EXPERIENCE

Minimum of 2+ years hotel sales/management experience required in a hotel sales leadership role preferably in a Marriott CFRST brand.
Knowledge of Delphi a plus.
Marriott experience a plus.
Exceptional verbal and written communication skills.
Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
Must be a citizen of this country or possess a valid work permit.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand for prolonged periods of time.
Must be able to lift up to 15 pounds.
Must be able to navigate various departments of the organization’s physical premises.

TRAVEL:

Less than 5>#/p###

AFFIRMATIVE ACTION/EEO STATEMENT:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ADDITIONAL INFORMATION:

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Type: Full-time

Schedule: