US Business Operations Manager - Sales

Summary

Posted: Apr 22, 2024

Weekly Hours: 40

Role Number:200548203

Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world! Are you a strategic problem solver who excels at tactical execution and operational excellence? Do you love to solve problems and have an uncanny curiosity about analytics? As manager of our business operations group you will partner closely with sales, operations, finance and other cross functional teams to analyze daily/weekly business performance, understand market dynamics, provide insights on this performance, find opportunities and drive actions to growth multi-billion dollar business at the largest Consumer Electronics retailers in the US. You will not only lead the preparation of weekly reviews/materials for consumer sales review with leadership but also look at long term opportunities and drive post-mortem/findings from events, promotions and market actions. You will set quotas for the sales team and partner incentive programs in partnership with finance and measure performance against the targets. You will be responsible for driving special projects cross functionally that impact our business in the short and long term. Join us, and you’ll help us craft Apple-caliber capabilities that will enable the sales organization to achieve success. Successful candidates will be leaders who can communicate clearly with strong problem-solving, execution, planning skills and can work with cross-functional teams to help sales teams find opportunities for driving growth.

Key Qualifications

• 10+ years of experience leading business planning, operations, finance, strategy, analytics and/or sales operations, including 5+ yeas in a leadership role.
• Experience in key US retail channel related roles for 5+ years
• Strong verbal and written, summarizing and cause and effect story telling skills
• Strong insight experience including digital in complex consumer electronic retailer, ideally with deep familiarity with the retail, online channel in computers, tablets, wearable, phone etc.
• Experience with leading and running effective sales processes including weekly and quarterly business reviews
• Deep understanding of the role of varied analytical methodologies and how they can be applied through standard process in a consumer environment.
• High level of numeracy and data management capabilities, with experience in telling story from large data sets. Tableau desktop and Python/R experience a plus.
• Strong excel and presentation-building skills (e.g. Keynote) with ability to simplify complex ideas and communicate effectively, both verbally and in writing.
• Strength in managing complex cross-functional initiative.

Description

- Lead consumer business performance analysis - identifying variances, defining causes, specifying potential actions and their impact. Understand and show impact of market, macro and competition on business performance over various time periods. - Lead perspective on key trends impacting sales (competitive behavior, consumer behavior, sales performance by region, etc.). Understand implications of current and potential macro trends/events, and action plans. - Lead and deliver key components of weekly sales discussions with company leadership. - Lead weekly/quarterly business performance reviews and support forecast calls, quarterly business deep dives,, new product launch for consumer business. - Lead quota setting process for sales team and partner incentive programs in partnership with finance, monitor performance against targets and review results with leadership - Engage in allocation and supply analytics by collaborating with supply chain, finance, and sales teams. Collaborate with cross functional teams to support evaluation of inventory needs based on forecast and demand assumptions. - Partner with sales leadership and cross functional team for driving sales cadence and gathering insights for all new product launches. - Drive enhancements of existing tools and development of new sales tools to manage and grow business performance

Education & Experience

Bachelors degree or equivalent experience in Economics, Finance, Business management or, analogous functional experience, appropriate industry familiarity.

Additional Requirements

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,400.00 and $264,100.00, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.