Job Description

Work for a boutique coastal retreat hotel while being part of a sizable company with lots of opportunities for advancement!

Nestled in downtown Laguna Beach, our Boutique Inn boasts fewer than 30 rooms. Our main focus is making our guests feel like they are in a peaceful retreat with an ambiance that blends the tranquil beauty of the beach with the dynamic energy of the local art scene. The uniqueness of our inn does not only stop at its size, it is our staff and corporate team as well. We truly believe our team is what distinguishes us. We operate not just as colleagues but as a close-knit family, and this unity extends to our guests, creating an atmosphere of genuine connection and warmth. Many of our team members have become an integral part of our story, and their longevity over the years with us is a testament to the strength of our shared values and commitment to excellence. Our corporate team is there to help and support our managers by providing administrative support so our managers can focus on the day-to-day operations and being there for our guests and your team. Additionally, with many other properties in and out of state our company can offer many advancement opportunities in your career goals!

If the above resonates with what you're looking for, we invite you to continue this journey with us. Submit a resume, and join our team today!

We believe in the right attitude and the rest can be trained! Hence, we are seeking a AGM with supervisor experience not necessarily hotel management. The ideal AGM candidate must possess knowledge of operations, a positive attitude, the ability to oversee all operations activities and departments in a hotel in order to maximize revenue, deliver a positive guest experience and create a team atmosphere that promotes learning and mentorship.

Manager Duties and Responsibilities

Supports staff in the day-to-day operations
Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse workplace.
Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
Accompany Sales Manager on sales calls and take ownership of the entire sales process
Become involved in community and/or government affairs.
Remain highly visible and be readily available for guests at all times.
Thoroughly understand and implement the Brand service culture.
Support team members to ensure the team's entire workload is completed daily.
Perform other duties as required.

Manager Education and/or Experience

We believe in the right attitude and the rest can be trained!
Management, General Business or BA degree preferred.
Two to three years supervisor experience preferred.
Or equivalent combination of education and experience.

Manager Knowledge, Skills and Abilities

Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner.
Ability to work in a fast-pace, high energy and demanding work environment.
The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
Good understanding of revenue generation and profit/loss implications.
Ability to work as a team player with all levels of hotel staff.
Excellent guest relation skills.
Strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
Dedicated, hard-working, self-motivated to work independently with little guidance.
Good computer skills.
Good management skills.
Practice safety standards at all times.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits: