Sales Account Manager

Territory: Eastern Tennessee – Knoxville/Chattanooga/Tri-Cities

Location: Must reside within the Eastern Tennessee territory; strong preference for Knoxville metro area

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The Sales Account Manager role at Kimberly-Clark Professional (KCP) plays a critical role in driving our regional strategy, delivering on key financial targets, and partnering with customers to deliver best-in-class experiences. This is hybrid role that involves inside sales, digital selling as well as field sales depending on the territory and market. The ideal candidate for this role embraces an ambitious, consultative and agile mindset, strategically utilizes internal resources and technology to help solve customer challenges, a storyteller who can deliver customer communication in both virtual and non-virtual formats and has an excellent financial and operational acumen. This individual has had a proven track record of sales success. The KCP Sales Account Manager will leverage their experience to lead with empathy and provide solutions while at the same time focusing on what matters most: adding customer value and achieving overall sales goals, growth and profitability objectives in her or his respective region.

Account Managers will sell branded towel, tissue, PPE, and manufactured wiper products of Kleenex®, Scott®, Cottonelle®, KleenGuard, and WypAll ® B2B to manufacturing and other end user markets. Will prospect and work in conjunction with our network of distributor partners to identify end user needs and create new sales growth for our billion-dollar brands. The majority of the sales role will be a combination of face to face and virtual selling to key end user segments through distribution to achieve sales goals.

In this role, you will:

• Expertly use prospecting skills to identify large end users and end user markets

• Build and maintain strategic relationships with distribution partners

• Proactively use digital technology (video, AI, and social media, etc.) platforms to identify leads and business opportunities, build relationships, and represent KCP’s brand

• Regularly engage existing targeted end user customers to understand their business needs and identify buying behavior/value drivers in order to best position current and new products and solutions

• Develop & own exceptional relationships with Distributor Sales Representatives (DSRs) and serve as a proven selling consultant to help jointly close sales when relevant

• Collaborate with the Distribution Management teams and DSRs to initiate/build relationship with potential end-user customers

• Engage targeted distribution customers to understand their business needs/drivers and execute activities to support those needs.

• Utilize end user marketing insights, digital prospecting techniques, and centrally developed lead campaigns to generate opportunities and close new business

• Build and drive end user solutions to always maximize the customer’s experience while keeping KCP’s revenue expectations in mind

• Execute annual business plans to help maximize top-line and bottom-line growth and achieve volume, market share and profit/contribution objectives

• Maintain an active and accurate pipeline in Salesforce and meet sales financial and activity targets for respective position

• Continually improve selling / prospecting skills (e.g., Challenger) and develop expertise in relevant industry verticals

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• 3+ years outside or inside sales experience

• High school degree or equivalent

• Bachelor’s Degree preferred

• CRM system knowledge – Salesforce Lightning, and pipeline management

• Experience in Digital, virtual and/or social selling platforms

Desired functional skills/competencies:

• Digital Selling: Digital technology platforms to identify leads, build business opportunities and relationships.

• Business Acumen: Ability to apply financial insights to guide decision-making; ability to use internal and external data to craft a compelling story to respond to opportunities.

• Results Orientation: Drive to win; makes courageous decisions to drive sales results with new and existing customers.

• Agility: Adapts to new situations quickly; takes calculated risks.

• Relationship-oriented: Builds broad network and strong relationships.

• Propensity for Action: Sense of urgency to get work accomplished.

• Proactive: Takes initiative; self-driven.

• Resiliency: Overcome obstacles; perseverance for long sales cycles.

• Competitive: Achievement motivation; driven to win.

• Active Learning: Ability & desire to learn quickly, fail fast and apply learning.

• Active Listening/ Emotional Intelligence: Aware of others’ emotions; uses emotional information to guide thinking and behavior.

• Analytical Reasoning: Data fluency; deriving insights from financial and market data.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 – when prompted for employee ID, say “OTHER CALLER” - or kcchrprod@service-now.com for assistance. You must include the six-digit Job # with your request.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

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Grade 10 KCP Sales