Business Development Representative

Job Description

Are You Ready to Shape the Future of Digital Innovation?

Do you have a passion for connecting with people, uncovering exciting opportunities, and driving impactful change in the digital space? Are you a proactive and energetic self-starter looking to make a difference in a fast-growing digital marketing agency? If yes, we want you on our team!

About us

Trew Knowledgeis a fast-paced and rapidly growing digital marketing agency focused on delivering world-class, innovative solutions for some of the world’s largest Brands. In other words, we create digital and business solutions that simplify technologies for our global clients. As one of the few Canadian based WordPress VIP Gold Agency Partner, we proudly deliver award-winning solutions that leverage our innovative vision, technical prowess, and unmatched customer service. We have a vision, "To lead in the digital world, pushing the boundaries of innovation."

We are a remote team of dedicated professionals, dispersed around the globe. We thrive on aligning our work with our clients’ particular business goals, through a holistic approach, creating digital development, brand strategy, and customer identity management solutions to take the customer’s brand to a higher level.

We are thrilled to open the new role of Business Development Representative for the first time and we seek a driven individual who has a true passion for developing and growing new business and exceptional client relationships.

About the role

This is a full-time permanent position and primarily remote, with a possibility to work from our downtown Toronto office for residents of that area.

The Business Development Representative is accountable for driving revenue growth by creating a large pool of prospects who may be interested in the company’s product and service offerings. The role builds relationships with prospects by understanding their business needs and demonstrating how Trew Knowledge products and services can meet those needs. The role proactively manages the relationship throughout the sales process, answers questions the prospect may have, and promptly moves qualified leads through the sales cycle in order to convert prospects into Trew Knowledge clients.

What you will do

If you are the successful candidate, your key responsibilities will be to:

- Sell fully integrated digital solutions, applications, websites and migration projects
- Identify and research potential clients through various channels including online research, networking events, social media, and referrals.
- Generate leads from a pool of contacts and build a pipeline of prospects interested in digital marketing services.
- Deliver sales presentations to prospects, demonstrating the agency's capabilities and explaining how the company’s digital marketing solutions can address their business needs and goals.
- Take a consultative approach when meeting with prospective clients by understanding their business goals, pain points, requirements, and offer tailored solutions to meet their needs.
- Prepare customized proposals and quotes based on client requirements and objectives. Collaborate with the agency's marketing and creative teams to develop compelling proposals that showcase the agency's expertise and proposed strategies.
- Address any concerns the potential lead may have to move prospects through the sales funnel and successfully close deals.
- Serve as the primary point of contact for prospects until the end of the sales cycle, continue to build and maintain the relationships by providing ongoing support and ensuring a high level of customer satisfaction.
- Maintain accurate records of sales activities, client interactions, and revenue forecasts using Client Relationship Management (CRM) software.
- Provide regular updates and reports to management on sales performance, pipeline status, and client feedback.
- Keep abreast of industry trends, developments, and best practices in digital marketing. Stay informed on new technologies and emerging platforms to better advise potential clients and accurately position the agency's services.

What we are looking for

You are a definitely qualified if you possess the following qualifications:

- A Bachelor’s degree (or equivalent) in business, marketing, or related discipline
- At least 5 years of client-facing sales experience. Digital agency experience is an asset.
- Strong understanding of digital marketing solutions project life cycle, products and services, and sales processes.
- Strong WordPress understanding with experience building complex WordPress themes, applications, and plugins (WordPress VIP is a strong asset).
- Highly proficient in the use of computer software and applications, specifically Client Relationship Management (CRM) software and databases.
- Strong impact and influence skills and highly proficient at developing and delivering compelling client presentations.
- Well organized, passionate about client relations, and focused on enhancing the client experience.
- Strong relationship management to establish and maintain client relationships and generate new business and contribute to the achievement of revenue targets.
- Strong communication skills, both verbal and written, including solid listening skills
- Self-motivated individual with strong sense of urgency and ownership to drive and manage multiple accounts while looking for new opportunities.
- Strong analytical and problem-solving skills to overcome challenges that require immediate attention.
- Strong time management and ability to adapt to a fast-paced, deadline-oriented work environment while maintaining a positive attitude.

What we offer

- Competitive compensation package - base salary (range indicated above) PLUS eligibility to our Sales Incentive Plan
- Generous paid time off (vacation, sick days, personal time, etc)
- Remote work and work-life balance (possibility to go to our downtown Toronto office)
- Group insurance coverage (Canada only) fully paid by the employer, including extended health, dental, short term disability, vision and travel
- Allowance for home office equipment
- Learning & development yearly stipend
- A dynamic team of individuals who are passionate about what they do and who are eager to welcome you aboard!

If you see yourself in this role and you possess the required qualification, we want to hear from you!

At Trew Knowledge, we embrace our diversity and inclusiveness, and we strive to create an environment where everyone feels valued, respected, and heard. We are committed to attract, develop, and retain our individuals without discrimination on any ground protected by applicable law, with the goal to create a strong team. We believe that a diverse workforce from all backgrounds with broad perspectives and creative ideas can benefit our clients, our partners and all of us as collaborators.

As much as we would like to be able to respond to every applicant, we will only contact the ones who qualify for an interview and wish to thank everyone for their interest in our business and available position.

Job Type: Full-time

Pay: $65,000.00-$110,000.00 per year

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