Inside Account Manager

AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Inside Account Manager who shares our passion for learning, utilizing innovative technology to overcome complex issues, and eager to reap the benefits of being an employee-owner. If you fit this description, we would be thrilled to connect with you.

As an Inside Account Manager with AWC, you will work directly with our Technical Account Managers and technology partners and develop a deep understanding of their products. You will have daily contact with our customers and will develop relationships that will grow our business. You will strive to leverage solutions dedicated to enhancing efficiency, safety, and productivity across various industries. The ideal candidate will have a background in industrial instrumentation, valves, and pressure management, with a proven track record of success in account management and sales within the industry.

How you’ll make an impact:

• Manage and grow relationships with existing clients, serving as their primary point of contact for all inquiries and support needs
• Identify and pursue new business opportunities within assigned accounts, as well as prospecting new clients in target industries

• Collaborate with external sales team members to develop and execute sales strategies to achieve revenue targets and increase market share
• Provide technical expertise and guidance to clients on instrumentation products, including flow, pressure, and temperature measurement devices, as well as valves and pressure management solutions
• Coordinate with internal departments, including engineering, procurement, and logistics, to ensure timely delivery and installation of products
• Review work processes to ensure that internal and external quality standards are followed and offer suggestions to increase efficiency
• Establish and manage customer requirements, process Request for Quotes (RFQ) and Purchase Orders (PO) including quote follow-ups and pro-expedite purchase orders
• Stay informed about industry trends, competitor activities, and market developments to identify opportunities for growth and innovation

Skills you’ll need:

• Bachelor’s degree in Engineering, Business or related field
• Minimum of 2 years’ experience in account management, sales, or business development within the industrial controls and automation industry
• Excellent communication and interpersonal skills, with the ability to build trust with clients
• Results-oriented mindset with a focus on customer satisfaction and relationship-building
• Proficiency in CRM software and Microsoft Office Suite
• Must be a team player with the ability to work with cross-functional teams to achieve common goals
• Willingness to be on call for after-hours & weekend support periodically

Here’s what will set you apart:

• Base level knowledge of Industrial Control and Measurement products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc.

The Rewards:

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners’ technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.