Assistant Manager

Who We Are:

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional Financing. At Acima we currently have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

Compensation: $15.00-$16.00/hr + Bonus (based on performance & paid out monthly)

Job Duties:

• Driving customer growth through appropriate channels (web, partner stores, walk ins)
• Listening, Identifying, fulfilling all customers' needs in a timely manner
• Educate customers on lease to own terms, payments terms, benefits, application process, and beginning to end of the application process.
• Closing the sales cycle by converting applications which include In-store and web orders.
• Work as a co-operative team member with Acima partner stores in all operations aspects.

• Establish partnerships with store personnel to generate referrals and educate customers on the Lease-To-Own process.
• Promptly address and resolve issues and complaints to maintain consistent customer satisfaction and friendly service.

• Cultivate a positive work environment to enhance coworker retention and minimize turnover and complaints.

• Must be at least 18 years of age
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software applications
• Familiarity with rental or leasing industry practices is a plus
• Organized, with time-management skills and the ability to multi-task
• Ability to work a flexible schedule, including evenings, weekends, and holidays

• Award Winning Culture
• Career Growth Opportunities!
• Weekly Pay!
• Bonus potential (based on store sales)
• Full Benefits (Health, Dental, Vision, Life Insurance, LTD, FSA, 401k
• PTO
• 401k Match
• Discounts from Acima partners

• FSA/HSA

Acima is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Acima/Upbound will consider all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record