Job Description

Position: Operations Technician
Reports to: CEO
Location: Remote

Who We Are
Valor Technical Cleaning provides professional technical cleaning solutions for a range of emergencies, including crime scene cleanup, unattended death cleanup, decomposition, suicide cleanup, and biohazard remediation. We were founded by U.S. Army veterans with a service mindset and a proven history of serving others in their times of greatest needs. We operate with care, compassion, and extreme professionalism.

Valor has developed and strongly emphasizes a fast-paced, non-hierarchical, collaborative and communication-driven culture. Employees who operate well without a defined playbook and like a fluid work environment without a well defined daily task list and schedule will thrive at
Valor. Embracing and buying-in to this culture is critical to your future success at the Company.

We highly value employees who dig in and get the job done, regardless of their title or role in the Company, and get more satisfaction from completing jobs than managing or directing others. We are results driven, detail oriented, fast-moving and success driven. We like to win; for us, it’s personal - make no excuses, blame no one, and go do it!

What We Need
The Operations Tech will be responsible for overseeing and assisting physical operations in their geographic market. This will include:

Managing all cleanup work, including for crime scene, unattended death cleanup, decomposition, suicide, and biohazard remediation's. Cleanup sites will contain blood and body fluids and frequently have strong odors; wearing PPE is required; Valor provides training prior to employment.
Working with restoration professionals to help coordinate home restoration projects
Ensuring overall market operations are conducted professionally and up to Valor standards

This role requires that you are highly organized, proactively take on and handle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with our clients, frequently during their times of grief and mourning. You will have a “do what it takes” approach, which includes frequently doing cleanups yourself with no assistance.

Given the fast-paced environment and rapid growth trajectory of our companies, the candidate must thrive in an environment that is not governed by predictable and routine tasks, but rather one that is fast-moving, ever-changing, and highly focused on ‘doing what it takes’ to achieve victories. The ideal candidate will be low-ego, and achieve fulfillment from getting the job done rather than in managing and overseeing people.

There is significant room for future growth in our company for candidates who excel, including the potential of overseeing multiple geographic markets / regions as we grow.

What You Have

Passion about your work and about the company and its success
Experience with construction and comfort with household tools, and ability to do physically demanding work at times
Comfort with situations involving grieving clients
Comfort with situations and cleanup sites that include blood, odors, and bodily fluids
Low-ego, get the job done mentality, with a preference for doing rather than supervising
Strong communication and writing skills
Go-getter personality with strong attention to detail
Ability to prioritize, proactively take initiative, and multitask
High degree of focus on the success of the company, its goals, and its success
Desire to grow and develop professionally

Compensation