Dining Services Coordinator

This competition is open to all applicants however internal candidates and applicants who were former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates. Please indicate your internal status using the "Advertisement" drop down menu when applying.

This position is a part of the Non-Academic Staff Association (NASA).

This is a temporary position with an end date of May 31, 2025 and offers a comprehensive benefits package which can be viewed on our Benefits Overview page.

Location - Work primarily takes place at North Campus, Edmonton.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Working for the Department/Faculty

The Dining Services Coordinator is a part of the Dining, Leasing & Conference Services team in a supporting role with a focus on Dining Services (Residential & Retail Dining).

Position

This position supports the Dining Services team by carrying out the activities required to gather, analyze and disseminate the information required to deliver the mandates of the business unit. A specific example would include gathering ONECard transaction data along with reporting and analyzing findings of this data on a regular basis. The primary focus of this position is to collect data and compile reports as they relate to Dining Services, and provide analysis and recommendations to the Director, Dining, Leasing & Conference Services. This position requires a more strategic and insular approach to support the unit. This position also requires significant interaction with students, guests, clients, various departments throughout the portfolio as well as external partners and stakeholders.

Duties

• Provides variance analysis and reporting in order to support food services contractor invoicing; reconciles this information as required
• Data analysis and creation of data summary reports from meal plans, retail operations, and one card purchases for all University of Alberta North campuses. These reports are prepared for the Director, Dining, Leasing & Conference Services (DL&CS)
• Uses multiple systems as it relates to hospitality services financials in order to obtain and reconcile data and financial information (HMS, AiM, SupplyNet) and develops processes and procedures in order to improve the workflow of the department
• Creating change orders for maintenance, purchase orders and managing equipment inventory
• In collaboration with Marketing & Communications develop and manage content for dining services website and social media and regularly monitors website and social media metrics

Minimum Qualifications

• Minimum 2 year diploma or equivalent; additional training or education in the hospitality industry is preferred; combinations of education and experience will be considered
• Supplemental training or education in finance, accounting, or business related fields would be considered an asset; combinations of education and experience will be considered
• Strong skills in various Microsoft Office and other office software that can include: Word, Excel, PowerPoint, Google Suite, etc.
• Experience with programs and systems related to Hospitality Services is preferred (Event Pro, KX, CEvent, SupplyNet, AiM, HMS)
• Preference for supplemental training in advanced Word and Excel, and Google Suite

Preferred Qualifications

• Minimum of 2 years of related experience in hospitality, preferably in a post-secondary environment
• Strong analytical as it relates to mapping and improving the necessary interactions between business functions, customers, and suppliers
• Has a comprehensive understanding of business functions as they relate to financials, and understands this as it pertains to business objectives
• Excellent communication skills both written and verbal

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

How to Apply