Job Description
As passionate about our people as we are about our mission.
What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is seeking a Solution Consultant to articulate technology and product positioning to both business and technical users. This position reports to the Senior Director of Strategic Solutions and is a remote role. In addition, they must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Q2 Solution Consultants are also responsible for assessing the viability, indicative profitability, and delivery risk exposure of any given sales opportunity. Finally, they must be able to establish and maintain strong relationships throughout the sales cycle.
Q2 is seeking a Solution Consultant to articulate technology and product positioning to both business and technical users. This position reports to the Senior Director of Strategic Solutions and is a remote role. In addition, they must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Q2 Solution Consultants are also responsible for assessing the viability, indicative profitability, and delivery risk exposure of any given sales opportunity. Finally, they must be able to establish and maintain strong relationships throughout the sales cycle.
A Typical Day:
- Responsible for the development and delivery of Helix product discussions, demonstrations, and monetization solutions.
- Responsible for the development and delivery of Q2 Fabric product discussions, demonstrations, and monetization solutions.
- Ability to convey the power of current solution while promoting future functionality
- Engage in sales cycles with Q2 Account Executives (AE) across multiple tiers and verticals, including Helix monetization solutions.
- Perform needs analysis with clients and translate that to Helix approved processes
- Full understanding and effective communication of all Q2 corporate, Helix operational and product capabilities to prospects and customers.
- Collaborate internally and externally when documenting money flow diagrams for prospects and clients
- Responsible for the creation and ongoing maintenance of the Implementation Summary throughout the sales life cycle.
- Experience in a pre-sales role related to banking workflows, money movement, account onboarding, and debit card processing.
- Ability to interpret data and trends and form targeted messaging in sales engagements
- Ability to serve a variety of roles in client engagements, including lead presenter, co-presenter, documenter, and observer
- Support Helix marketing efforts around webinars, campaigns, trade shows/exhibiting, speaking, and our user conference
- Proficiency with creating and reviewing RFI/RFP responses
- Effectively communicate and convey customer requirements and industry intelligence to Product Management and Development.
- Open collaborator within the SC team on best practices, client reactions, and demo techniques
- Regular liaison to and from Helix Product Management and the market
- Communicate internally about client customizations, prioritization, and relationship to standard product
- Excellent presentation skills, including material creation, tailored to the audience
- Technically proficient with mobile devices, tablets, laptops, wireless connectors, projection/mirroring software
- Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to
- Exhibit discipline and detail regarding activity reporting (Salesforce), presentation preparation, and follow-up
Bring Your Passion, Do What You Love. Here's What We're Looking For:
- Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
- Ideal candidate must be self-motivated with a proven track record in software sales and knowledge of technology
- Must be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
- Strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports
- Must be well organized and analytical and be able to eliminate sales obstacles through creative and adaptive approaches
#LI-BW1
#LI-Hybrid
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
Click
here
to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our
Q2 Community page
. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute
, and The Trevor Project
, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center
helping LGBTQ communities, JDRF
, and Homes for our Troops
, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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