Regional Sales Performance Supervisor

Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and we know that they deserve a great work experience, which we strive to provide.

Gentek is seeking a Regional Sales Performance Supervisor for our Central region (Ontario and Winnipeg). Reporting to the Regional VP, the Sales Performance Supervisor will work in the field to coach, mentor, and manage the activity of Sales Reps. Not only have you been a successful Sales Rep yourself, but your supplemental education and experience as a Sales Leader allows you to credibly and effectively develop the skills and effectiveness of Sales Reps. You earn the respect of your team by supporting their development and success – they will view you as a valuable resource.

Responsibilities

Profitable Sales Growth/Business Strategy

• Assist in establishing annual sales plans and targets by relaying competitive landscape factors, industry trends, and opportunities. Plans will reflect an aggressive but manageable approach to growth.
• Establish and maintain good working relationships with customers. No need to stay behind the curtain. You’ll want to be connected to the market and ready to handle escalated issues.
• Access, understand, and leverage data efficiently (Salesforce and BAP). Take appropriate action to react to sales indicators and revise priorities/activities with your team.
• Effectively communicate opportunities/challenges with your sales team and with company leaders and other functional area leaders on the management team.

Sales Operational Excellence

• Without exception, understand and follow all laws, regulations, and internal policies related to sales processes and activities.
• Continually review and apply best practices for sales processes to establish constantly improving standards for performance.
• Use your mastery of sales tools and data analysis to determine actions and priorities. Lead by example and share these skills so that there is complete entrenchment of Salesforce and data analytics into your teams’ approach to sales.

Employee Performance Management & Development

• Directly manage Sales Reps to ensure alignment in strategy and action that supports sales targets.
• Establish individual performance goals for Reps related to sales priorities and skill development.
• Hire and train new Reps in accordance with identified competencies.
• Complete meaningful & timely employee evaluations in accordance with PMP program.
• Coach and enable Sales Reps by acting as a mentor and leader. Reps will view your interactions as a resource for their own skill development, achievement of goals, and problem-solving. Communications will be positive and productive.
• Support OTR process with objective evaluations and employee development plans.
• Constant interaction with Reps including detailed touch points, appropriate group meeting cadence, ride-alongs for coaching/performance assessments/connectivity to field. Frequent travel is required.

Qualifications:

Educational/Experience/Skill

• Track record of success: sales experience and results. Sales Manager experience preferred.
• Valid G-class license and acceptable driving record required.
• Deep working knowledge and application of full sales cycle activities.
• Building products experience an asset.
• Proficient in use of Salesforce.
• Post-secondary education – preferably business or management related.
• Completion of reputed Sales Management training e.g.) CPSA or Business School.
• Computer proficiency – Microsoft office, excel, AS 400, PowerPoint.
• Strong leadership skills and excellent communication skills required for internal and external. contacts. i.e. professionalism, tact, courtesy, coaching/training.

Behavioural/Mental/Physical Effort

• Natural leadership dispositions should include high dominance and highly influential and low steadiness (for ability to multi-task).
• Poise under pressure in fast-paced environment when dealing with employee and customer issues.
• Sporadic mid-stress level related to multi-tasking and management of escalated customer or employee situations.
• Regular travel required for field presence.
• Dexterity and coordination required for computer use and vehicle operation.

Aptitude

• Reasoning and Judgement – hold information and solve problems.
• Perceptual Speed – in recognizing detail including error/accuracy.
• Numeracy – comfort with quantitative concepts, handling numbers - i.e. cash, inventory, etc.
• Dexterity – ability to drive, answer phone, use computer, etc.