Job Description

Company Description

Boomerang Air Charter specializes in regional, executive and personal air travel, providing our clients with VIP level of service, safety and comfort. We feature a fleet of Pilatus PC-12 aircraft at bases located around the southeast, including Jacksonville, FL and Tampa, FL. Boomerang has grown into a company large enough to accommodate the varied demands of our clients, yet small enough to remain personable. A cut above the rest, Boomerang brings first-class customer service to each flight while having the personal feel of private travel. With flight operations in the Southeast and the Bahamas, we are able to depart from over 5,500 airports in the country and are proud to be considered one of the top air charter companies in the area.

We are currently seeking a Flight Operations Coordinator & Sales Support Specialist to join our amazing team. We’re looking for an energetic, driven, organized, detail-oriented individual with a customer service focus, a strong team player mentality, and a safety-focused mindset. You’ll report to the CEO/Director of Operations and will assist and support the flight operations and sales team. Responsibilities include booking trips on the flight scheduling calendar, aircraft and crew scheduling, communicating with pilots and VIP clients, flight following, producing customs paperwork for international flights, and providing charter inquiries in the sales CRM platform. Come join our special, family-oriented and Christ-rooted culture, keeping God first in all we do!

Responsibilities

Booking trips sent by our Sales Director on our flight scheduling calendar
Dispatching and flight following all aircraft movements
Building quotes with detail and accuracy in the CRM sales platform
Developing and maintaining strong working relationships with the Pilots, Sales, and Marketing teams with goal of providing outstanding and efficient staffing solutions while ensuring compliance with FAR Part 135 and 91 regulations and company operating procedures
Producing customs paperwork and various reports for company departments and clients
Managing the operations email, communicating daily with VIP clients and brokers via email and phone with a high degree of professionalism
Assisting in the scheduling and stacking of trips in accordance with crew rest and duty regulations, company policy and with an emphasis on efficiencies and cost reduction
Interacting with customers internally and externally
Liaising with Director of Operations and/or Chief Pilot regarding new landing sites, safety and security policies, Temporary Flight Restrictions (TFRs)

Qualifications

Bachelor’s degree in Aviation Management or related field, pilot certification, or prior experience in a similar role
Knowledgeable of pilot rest and duty limitations
Excellent written and verbal communication skills coupled with swift response time
Ability to work evenings, weekends and holidays are required
Exemplary work ethic, friendly customer service attitude, adept at prioritization and multitasking, meticulous attention to detail, and unwavering commitment to safety
Must be able to interact confidently and professionally with flight crew and VIP clients

Compensation and Benefits

Paid Time Off
Generous bonus potential
Company Holidays – Easter Sunday, Thanksgiving Day, & Christmas Day
Health Insurance/Dental insurance/Disability insurance/Life insurance
Opportunities for growth and advancement
Special family-oriented culture, centered around Christ with passion for mission trips
Freedom to make decisions independently, fostering a culture of trust and empowerment where employees contribute creatively to shared success

Job Type: Full-time

Pay: $35,000.00 - $42,000.00 per year

Benefits: