Job Description
Title: Insurance Support/Customer Support
Location: Torrance, CA 90502
Duration: 6+ month possible extension
Pay: $16.40/ hr on W2
Summary:
- The candidate maintains provider relations to support customer service activities through data integrity management and gathering of provider claims data needed for service operations.
- The candidate performs varied activities and moderately complex administrative/operational/customer support assignments.
- The candidate manages provider data for health plans including but not limited to demographics, rates, and contract intent.
- Manages provider audits, provider service and relations, credentialing, and contract management systems.
- Executes processes for intake and manage provider perceived service failures.
- Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.
- Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
- Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Required Qualifications:
- Less than 3 years of technical experience.
- Proficiency in MS Office applications.
- Possess a strong attention to detail.
- Ability to work in a deadline driven environment.
- Strong verbal and written communication skills.
- Previous account management, project management or related experience.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications:
- Associates or Bachelor’s Degree.
- Prior experience working in the insurance industry.
- Proficiency in MS Access.
- Previous experience in claims.
- Prior contract interpretation experience strongly desired.
- Previous provider experience (provider contract, provider relations, or provider service).
Job Type: Contract
Pay: $16.00 - $17.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Relocate:
- Torrance, CA 90502: Relocate before starting work (Required)
Work Location: In person
Visit Original Source:
https://www.indeed.com/viewjob
