Job Description

Position Overview

We are currently seeking a technical and motivated engineer to support this new partnership with Schneider Electric. You will be involved in the pre-sales and post-sales phases. You will work closely with customers to understand their needs and requirements, and then design and implement solutions using our portfolio, tools, and resources.

Moreover, the successful candidate will receive dedicated support and mentorship essential for their success. You'll collaborate closely with the program's technical leader, fostering the development of both your technical prowess and business acumen at every step.

Responsibilities

Build a foundational knowledge of critical physical infrastructure in the Data Center. Demonstrate a base level proficiency in the elements of cooling, power, racks, cabling, fire protection, management and physical security. Possess the basic knowledge necessary to participate on a team that designs or upgrades the physical layer of the Data Center.

Develop and maintain an in-depth knowledge of product lines and configuration tools represented by Schneider Electric – Critical Power, Cooling and IT portfolio

Thoroughly review construction drawings and specifications, including all RFQ/RFP documentation (electrical, mechanical, and communications) to create compliant and competitive solutions

Collaborate with sales team to review solution requirements

Prepare detailed bill of material reports, technical equipment summaries, specification compliance, submittal packages, and complete quotation packages for sales team, consulting engineers, distributors, contractors, and end users

Develop equipment submittal packages for engineering review

Provide technical expertise and support during pre and post sales processes

Troubleshoot and address technical issues that may arise during the sale (ex. rejected submittal packages from a consulting engineer or supporting a contractor with installation of equipment)

Understand competitive advantages/disadvantages to ensure the best solution is created

Create customized single line diagrams and floor layouts for solutions

Attend site visits and extract all necessary information to support the customers critical environment (for ex. UPS upgrade or replacement will required a detailed site visit)

Prepare scope of work documentation for contractors to summarize what is required to install our critical equipment

Develop and maintain technical drawings, specification, and resources in a centralized document repository

Create, track and update all sales opportunities with our internal CRM funnel

Serve as a liaison between the customer and the manufacturer to successfully manage the product delivery shipment to site

Report to AWAL Technical Lead to ensure timely and successful delivery of all sales opportunities from design to installation

Maintain a high level of service to existing and new customers: responding promptly to all requests - strong sense of urgency is a must

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Assist with challenging client requests, taking responsibility and issue escalations as needed

Support AWAL team in business development and marketing activities such as Lunch and Learns

Conduct technical training sessions with the technical lead

Perform other tasks as assigned by the AWAL team

Observe Company ethical and professional conduct of business policies

Qualifications:

Bachelor of Applied Sciences degree from an accredited institution (electrical or mechanical), or other relevant education

1-3 years as a consulting engineer or sales engineer (Electrical or Mechanical) with a strong technical and design background such as:

o Consulting Engineer = past work experience at a local consulting engineering firm such as Stantec / AES / WSP / Smith and Andresen / HH Angus / Introba / MCW / etc.

o Sales Engineer = past work experience designing and selling solutions to the consulting engineering community and construction market

Familiarity with construction channel, tender processes, and procurement structures

Ability to review engineering documentation such as drawings, specifications from different construction divisions (ex. Div 23, 26, 27)

Excellent problem solving and communication skills (speak to both technical and non-technical stakeholders)

Strong sense of urgency

Ability to work under pressure and deliver on-time in a fast paced, dynamic environment

Detail oriented and capable of delivering high-quality competitive and compliant solutions

Proven ability manage multiple opportunities at a time while maintaining sharp attention to detail

Proficiency with applications including Microsoft Office products, Adobe, AutoCad 2D

Strong work ethic, willingness to go above and beyond the call of duty, positive, energetic, enthusiastic, tenacious, get- things-done attitude, and an unyielding passion for success