Client Vice President - East Region

Position Summary: The Client Vice President is an integral role in Finley’s ability to grow our business by increasing revenue, serving our clients and maintaining our reputation as a trusted advisor and partner. The success of our clients has always been a number one priority for Finley and client success will continue to have that level of importance in every aspect of our business.

The Client Vice President role is critical in creating an exceptional client experience through attentive account management, consultation, and solution generation. As a Client Vice President, you will be our client’s first and primary point of contact. You will need to seek to understand our client’s needs, their business, how success is defined, and ensure that Finley is exceeding expectations in our service to our clients.

Essential Responsibilities:

• The Client Vice President is the owner of the client relationship for Finley and responsible for the overall health of the client
• The primary responsibility of the Client Vice President is the development of prospects into clients and nurturing existing client relationships for profitable incremental revenue growth.
• The Client Vice President will be responsible for leveraging necessary resources and expertise inside of Finley toward a client solution and Statement of Work.
• Build relationships with clients and prospects by engaging in strategic and consultative discussions which demonstrate our ability to address opportunities and business challenges.
• Ensures alignment and coordination of the client’s needs across Finley to deliver exceptional service through all aspects of the business.
• Collaborate and coordinate with the Finley Service Delivery team as an extension of your service to our clients.
• Advocate for the client inside of Finley, especially regarding coordination of project
• Responsible for broader development of the Finley brand in the broadband industry and new markets.
• Prescribed authority for quick decision making and action to address the needs of clients and prospects.

Qualifications:

Required:

• 8+ years with Sales, Account Management, Consulting or relevant experience within Broadband or Energy markets.
• Consultative approach to client acquisition and account
• Awareness of current industry realities and anticipated future industry
• Demonstrated functional knowledge, including but not limited to strategy, business development, account management, and sales.
• Possess and apply strong analytical and critical thinking skills to identify and solve business
• Ability to work effectively and confidently with people in all levels in an organization, including at the C-level.
• Eager to be the Trusted Advisor to internal and external
• A collaborator who effectively integrates, motivates, builds relationships with cross-functional team members (locally and remotely).

Preferred:

• Sales and Account Management experience in both Broadband and
• Experience in an Engineering Professional Services
• Consulting

Licenses, Certifications, Training Requirements:

• A valid motor vehicle driver’s license in good standing is required. No DWI/DUI convictions (the previous number of years will be determined by the state in which the license is obtained).

Work Location (Office, Field, Hybrid, Remote):

• Remote or in office within region/territory - IL, IN, OH, WV, KY, TN.

Travel:

• Up to 50% travel within the US.