Sales Desk Manager

Description:

We are looking for an enthusiastic Sales Desk Manager who works primarily with?sales, engineering, and partners to structure quotes, pricing, and RFP (request for proposals) to move deals along as smoothly as possible. This person will act as a primary point of contact for all the departments and key stakeholders involved in the sales operations process of LCPQB (Leads, Configure, Price, Quote, Bill) process. The successful candidate will be an instrumental team member in building processes, systems, and a team that produces a valuable service to Syringa Networks. The sales desk will provide scale, velocity, deal accuracy, visibility, and data driven pricing models to Account Executives, Technology Solutions Brokers, and Sales Leadership. Ensuring competitive and profitable deals with Syringa, its partners and the customer.

Requirements:

As a Sales?Desk?Manager, you will...

• Be the trusted advisor to the?Sales Leadership Team, collaborating on pricing, terms for standard, and non-standard transactions.
• Collaborate with?Sales?leadership Team, Account Executives, and Technology Solutions Brokers to develop pricing strategies, dynamic Excel models, competitive consumption models, and terms as part of the proposal building process for strategic opportunities and accounts.
• Be a subject matter expert on?sales?and revenue compliance policies and advise Account Executives on alternative compliant contract options.
• Partner with the Revenue, Finance, Legal,?leading Sales Operation Functions to review or address revenue recognition concerns, Finance and billing issues, specific terms, and pricing for non-standard deals.
• Owns day-to-day quote management this includes the stages of non-standard pricing approvals, ensuring compliance with?sales?and business approval policies.
• Assist in the analysis of all nonstandard and discounted deals in each territory.
• Present analyses of deals to decision-makers in a clear and concise fashion that enables them to make a quick and informed decision.
• Acts as a point of escalation for deal-related matters.
• ?Serve as a gatekeeper to the senior management by reviewing requests before they are escalated.
• Facilitate and work with sales?leadership to establish and manage the standardized quote generation processes and ensure compliance with?sales?approval policies.
• Outline approver roles and responsibilities, approval routing and workflow design simplify exception alerting and communications processes.
• Create and maintain a hierarchy of specific terms that could be used in non-standard deals.
• Develop robust and repeatable deal processes, identifying process improvement, automation, simplifying.
• Provide?training to future Inside sales employees that ensures enablement of quoting, pricing, and processes adherence.
• Support in developing training materials,?sales?examples and conducting regular contract training sessions – to reduce contract variations between similar deals.

To be a Deal?Desk?Manager, you need...

• 5 years of proven success managing a Deal/ Sales?Desk?function or other direct?sales?support roles.
• MBA or industry equivalent experience
• Experience with?a CRM’s and CPQB tools
• Strong understanding of software revenue recognition and order process principles.
• Strong experience working with Engineers and Sales personnel.
• Excellent team player and effective communicator with all levels of management and cross-functional organizations.
• Strong business acumen, strong reporting and analytics, troubleshooting, problem-solving, and project management skills.
• Experience with public sector deal pricing, strategy, contracting.
• Highly organized, customer-focused, innovative, and strong attention to detail.
• ?Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter.

This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others and which impose undue hardships on the organization. Furthermore, job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.