Field Sales Engineer

The Opportunity:

This position will be responsible for providing pre- and post-sales support to customers and advising on application-specific deployments to ensure customer success.

Our Technology:

Safran Federal Systems provides Resilient Positioning, Navigation and Timing (R-PNT) solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies.

How I will contribute:

• Identify current and future customer program requirements through interactive discussion with customers.
• Provides product, service, and technical information in response to customer requests.
• Prepare and execute trainings and pre-sales product demonstrations of SFS products and capabilities.
• Lead customer engagements as the application and system integration expert.
• Work with the Sales and Program Management teams to develop and grow the business while providing the highest levels of satisfaction to the customer.
• Support SFS software & hardware integration into customer systems.
• Act as the primary interface between SFS Sales and Engineering teams to provide support to customers.
• Provide onsite:
  • Demonstrations, trainings, evaluations, testing, installation, maintenance, debugging, integration, etc.

What you bring to the role:

• 8 years of prior relevant experience
• Bachelor’s degree in Engineering preferred. A combination of education and experience will be considered.
• Prior military experience or intimate knowledge of US Defense industry preferred
• Experience interfacing with government organizations and DoD contractors preferred
• Active security clearance or ability to obtain a security clearance (Secret)
• Requires the ability to perform under minimal supervision remotely.
• Demonstrated track record utilizing superior customer service skills to advance sales capabilities to external customers
• Ability to handle complex problems with analytical thinking skills and engage with customers enthusiastically.
• Demonstrated track record of progressive leadership.
• Ability to travel domestically as needed (30%).
• Ability to be agile and have fun!

Some of “the Good Stuff”:

• Annual Bonus Opportunity
• Medical, Dental, Vision, Health Savings Account, Flexible Spending Account
• Paid Time Off
• 401k Retirement Program with Employer Match
• Gym Membership Reimbursement
• Tuition Reimbursement Program
• Employee Career Development
• Flexible working arrangements
• Excellent culture

About Safran Federal Systems:

Safran Federal Systems has been awarded as a Winner of the Rochester Metro Area Top Workplaces 2024 Award.

In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors.

In August of 2019, Safran Federal Systems acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations, and capabilities to be scaled and accelerated to better support the warfighter. Read the press release here.

Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.