Customer Service Representative

Job Description

Elemental Risk Management LLC is a dynamic risk management and insurance firm led by an experienced entrepreneur dedicated to delivering exceptional service to our clients. With a proven track record of growth and a stable customer base, we prioritize collaboration, integrity, expertise, education, and loyalty in everything we do. Join our team and become part of our commitment to personal investment, integrity, and excellence.

As a Customer Service Representative at Elemental Risk Management LLC, you will play a vital role in managing client needs and services. Working closely with our Producer and Owner, you will support our carriers, policies, procedures, and strategic growth goals. This position requires independence and the ability to work from a home environment, providing prompt and professional service to our valued clients.

Apply Today! Join our team at Elemental Risk Management LLC and embark on a rewarding career in the insurance industry. Apply today to become part of our dedicated team!

Salary: $30000.00 - $38000.00 per year

Benefits

Annual Base Salary Based on Experience

Licensing Assistance

Work from Home Flexible

Paid Time Off (PTO)

Evenings Off

Weekends Off

Holidays Off

Paid Holidays

Career Growth Opportunities

Hands on Training

Team Building Activities

Family Focused Firm

Active Community Involvement

Retirement Plan

Responsibilities

• Respond promptly and professionally to the service needs of our clients.
• Coordinate the servicing of assigned accounts and enter data into insurance company automation systems.
• Provide support to the Producer on pre-renewal processes and handle correspondence and clerical processing of accounts.
• Process certificate of insurance requests and help track cancellation/reinstatement system for commercial accounts.
• Maintain an accurate/organized system on all items requiring a response and prepare invoices, ID cards, certificates of insurance, review policies, and other documents as required.
• Input and maintain data on account management systems and deliver electronic insurance policies.

Requirements

• Property and Casualty License required. A license is not required to apply. We offer licensing assistance.
• No insurance experience is required; must have 3 months of administrator-related work experience.
• Ability to pass licensing exams and communicate complex concepts in a simple manner.
• Excellent organizational, interpersonal, and communication skills with the ability to work in a team environment and exercise independent judgment.
• Strong data entry, reading comprehension, and analysis skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word), Google Docs, and video conferencing.
• Risk management expertise and accounting proficiency preferred.

Company Description
Elemental Risk Management is a game-changing force in the commercial insurance industry. Our creative and energetic team is dedicated to revolutionizing the way financial services and insurance are delivered. Join us and be part of an innovative and dynamic culture that values collaboration, growth, and pushing boundaries.