Job Description

Rock Creek Soaps has an immediate opening for a Wholesale Sales Manager. Our ideal candidate is detailed-oriented, reliable, hard-working, and a self-starter. Training is provided but self learning is expected. This is a full-time, on-site position with a flexible schedule.

Rock Creek Soaps is a Billings, Montana, woman-owned business that manufactures a variety of handcrafted bath and body products. Our products sell in a variety of independent retailers, boutiques, and gift stores throughout the United States.

SUMMARY OF THE ROLE

The Wholesale Sales Manager is responsible for creating and nurturing relationships with a variety of independent retailers, boutiques, and gift stores to build and maintain active sales accounts.

CORE RESPONSIBILITIES & ESSENTIAL FUNCTIONS

Develop and implement communication and marketing strategies for new and existing wholesale accounts.
Ensure the flow of orders from origination through fulfillment
Work closely with the customers, our production team and fulfillment team to ensure seamless customer experiences and inventory management.
Research new potential wholesale accounts
Reach out to new potential wholesale accounts via email, phone, mail, social media, and sales platforms as appropriate.
Connect with current accounts via email, phone, mail, social media, and sales platforms as appropriate.
Monitor inventory levels, coordinating with the team and updating when needed.
Respond to wholesale inquiries and emails.
Update the ‘stockist’ list on our spreadsheets and update the website, and maps.
Maintain realtime information on orders and task management, following up with the team and customers in a timely manner.
Schedule emails to a variety of customer segments for promotions, information, product launches etc.
Plan in depth marketing campaigns and social media strategies.
Update and maintain our website and platforms emails and automations, products, product descriptions and inventories.

DAY TO DAY ACTIVITIES

Create invoices and request payment via email or mail
Assist in Fulfillment - print packing slips and orders, pull orders and package for shipping
Print shipping labels and schedule pickups and deliveries as needed.
Utilize multiple marketplaces, vendor portals, shipping tools, Quickbooks, G-Suite, and other computer interfaces to complete the essential functions of this position.

This position is an essential part of the RCS team, and will be the liaison between the customer and our business. The ability to communicate our core values and beliefs to the customer and emulate them in all interactions is immensely important.

Requirements & Skills

Outstanding written and verbal English communication skills
Highly detailed with strong analytical and math skills
2-Year College Degree, 4-Year preferred
Experience in sales or customer service
Familiarity with the G-Suite office systems.
Ability to work independently without direct supervision.

Personal Qualities Desired:

Possess Honesty, Integrity, and Reliability
Be Accountable and Dependable
Effective at communicating with other employees and customers
Highly organized with strong follow-up skills
Have a high level of personal motivation, and possess strong time management skills
Can work independently and be a team player contributing to a no drama culture

Physical Demands & Work Conditions

This position will be working in an office type environment and the order fulfillment room most of the time. May occasionally work in the warehouse and/or kitchen areas as needed.

The individual is regularly required to sit, stand, handle or feel objects.
The individual is frequently required to walk, talk, hear, kneel, bend, and reach.
Tolerance for a variety of smells and strong fragrance is necessary.
Regularly lifts and/or moves up to 40 pounds, occasionally up to 70 pounds.

Compensation

Full Time 30+ hours per week.

Up to 7 paid vacation days per calendar year, some paid holidays

Flexible schedule

Allowance for unpaid vacation days based on availability.

Work Location: on-site, some telework

Salary Range: $17-22 per hour

Bonuses: Paid Quarterly

5% bonus on all new accounts placing their first order
2% bonus on all new orders from stores that haven’t ordered in over 24 months.

The position described above is a snapshot of the potential job duties and essential functions, other duties and responsibilities may be assigned at the discretion of our management team. Having fun, being flexible and adaptable are key skills that will ensure success here at Rock Creek Soaps.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits: