Inside Sales Representative

Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and specifications, including carbon hot rolled and cold finished steel, pipe and tubular products, stainless steel, aluminum and other non-ferrous specialty metals. Its energy field stores carry a specialized product line focused on the needs of energy industry customers. Its steel distributors operations act as master distributors selling steel in large volumes to other steel service centers and large equipment manufacturers mainly on an "as is" basis.

Reasons to Join Our Team!

• Competitive base salary + commission on day one!
• Profit-sharing plan
• Benefits program
• Pension plan
• Development and Growth Opportunities
• Various incentive and recognition programs
• Bonuses

Russel Metals is currently seeking an individual for the position of Inside Sales Representative in our Edmonton, AB location. We are looking for a self starter who has superior communication and organizational skills and is driven to provide outstanding customer service. This is a salaried, full-time, permanent position.

Job Responsibilities:

• Enter/facilitate general line and processing sales orders ensuring accuracy and tolerance meets the customers’ expectations.
• Work closely with our CAD/Operations department to ensure accurate order entry.
• Help grow and maintain relationships with new and existing accounts.
• Help grow and maintain revenue/profit in accordance with the business plan.
• Help identify and maximize all sales/market opportunities.
• Ensure outstanding customer service is provided by developing a trusting rapport with all customers.
• Help monitor, evaluate, and make suggestions with respect to lost business and sales opportunities to continually improve on our results.
• Help ensure processing sales productivity and accuracy while continuing to strive to increase our overall gross margin.
• Help contribute to the commitment of accurate/on time shipments.
• Continually communicate with our purchasing department to ensure sufficient product availability levels as well as stock outs/shortage.
• Help identify slow moving items and establish targets for reduction.

Job Requirements:

• Minimum (2) years Sales experience and/or customer service.
• Strong analytical, time management and organizational skills.
• Excellent communication and negotiation skills.
• Must work well both independently and within a team environment.

Preferred:

• Steel knowledge/experience.
• Metal Processing equipment knowledge/experience (Plasma/Shear/Rolls).
• Post-secondary education in marketing, Business Admin, Metallurgy or Engineering technology.
• Knowledge of CAD, blueprint, bill of material, blueprint and geometrical tolerances.

We are an organization that is committed to the principles of Employment Equity which includes maintaining a fair, equitable and diverse workforce. All qualified candidates are encouraged to apply.

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