Regional Business Manager

TEAM Wireless- Verizon Wireless Premium Retailer
Lansing, MI
12 days ago

Job Description

Position Overview: The Regional Business Sales Manager’s role will be to coordinate with Regional Sales Director, VP of Business Development, District Managers and Store Managers to help TEAM grow our business customer base. We want to grow our business customer base while retaining our existing customers and to do so profitably. As a leader in the Business segment for our TEAM Wireless sales team, you are critical to the execution of company initiatives and goals surrounding SMB.

· Primary responsibilities of this position

o SMB Funnel Management. Work with Regional Director, VP of Business Development, DMs, and Store Managers to promote and foster a culture of accountability in the management of funnel lead creation and closure. Coaching and holding accountable store personnel for creating and actively working their funnel leads. Timely follow-up to make sure leads are being properly prospected and contacted is a key role of this position.

  • Business Lead Generation: This position will be responsible to actively utilize Salesforce, and VZEngage by actively making outbound calls to Business prospects and current business guests. Chamber of Commerce involvement is expected.

o Sales Support

§ Coach and support the skillsets involved with generating and closing business leads. Including contacting the decision maker, appointment setting, plan review, quote creation and closing the deal.

§ Be the internal primary point of contact when a store employee has an SMB lead in the store and needs assistance with questions about rate plans, MAA creation, TYS, setting follow up appointment or phone calls between SMB support and Business customer.

§ Confirm that communication of SMB changes from Verizon or TEAM Wireless is understood and implemented: New Promotions, Updates to B360, etc

§ Attendance at weekly funnel calls, internal calls with Regional Director and VP of Business Development, and calls with Verizon Sales and Operations support is expected.

The compensation plan described below is designed to support you in our company goals and to provide financial compensation based on the results that you are able to drive.

· As a Business Sales Manager you must be focused on the overall profitable growth of all of the stores in your entire area of responsibility. Your ability to be a team leader and coach in an aggressive sales environment is crucial to building the volume of business leads and sales at the store level as well as individually. Proper training and coaching with the store staff to be able to continue to support the business customers that have been generated will be critical to maintaining those relationships.

· Time management expectations are as follows: Your time will be dedicated to being in the field building relationships in store, training/coaching store staff, assisting with customer appointments. The remaining priorities of your time should be dedicated to funnel management and closing business leads, outbound calling using Sales Force and VZEngage, and operational duties and individual sales.

· Gross Adds- Any SMB new activations (includes Phones, Tablets, One Talk, Internet and other pull through products) sold within the regional business sales Manager region.

Incentive Categories

In order to maximize the profit opportunity, meet carrier expectations, and maintain TEAM Wireless standing with the carrier there are certain criteria that must be met monthly. Because of the critical significance and importance of meeting them, the incentives included below are provided in the compensation package. In order to achieve the highest commission payouts these must be met.

Regional Business Sales Manager Bonus Structure (based on monthly performance)

· MonthlyVehicle allowance

· 15% of GP for all Personal Business Sales

  • All lines sold by the Regional Business Sales Manager role should be processed under the store the funnel lead came from, or the store closest to the business customer if the regional business sales manager person generated and closed deal on their own.

· KPI Structure:

o SMB Territory TR% (Does not stack. 1 payout or $0 if under 12%).

§ 12% - 14.99% = $750

§ 15% – 19.99% = $1,200

§ 20% = $2,000

  • SMB Territory Door Productivity (3 separate possible $200 payouts each)
  • 100% of territory doors have 1+ SMB adds = $200
  • 80% of territory doors have 5+ SMB adds = $200
  • 10+ SMB GA average per door for SMB Territory = $200
  • Business Internet Territory TR% of SMB New lines% (Does not Stack. $0 if under 10%)

§ 10%-14.99% = $500

§ 15%+ = $750

This Job Description may include but is not limited to the duties, responsibilities, and compensation outlined above whereas the company reserves the right to change or alter these duties and responsibilities either verbally or in writing as deemed necessary. I accept this position and all the duties that accompany it.

Job Type: Full-time

Pay: $44,000.00 - $135,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In person

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