Job Description

Are you a detail-oriented professional with a passion for customer service and a background in interior or architectural design? At West Coast Event Productions, we are looking for a meticulous Event Sales Assistant who excels in managing complex details and providing exceptional support in a structured environment.

As a premier event planning, design, and rental company serving the Pacific Northwest for over 42 years, we craft unforgettable experiences through our innovative approach to event design and execution. Our team thrives on creativity, precision, and delivering exceptional results that exceed our clients’ expectations.

Key Responsibilities:

Client Engagement: Provide outstanding customer service through clear, professional communication, accurately addressing client inquiries, and managing expectations throughout the sales process.
Sales and Proposal Development: Collaborate with the sales team to prepare detailed, accurate event proposals and quotes. Actively identify new sales opportunities to contribute to meeting or exceeding sales goals.
Data Entry and Record Management: Ensure all client information, event details, contracts, and related documentation are entered accurately and efficiently, managing a high volume of data entry with precision (70-75% of the role).
Troubleshooting and Problem-Solving: Proactively identify issues and resolve challenges related to event details, contracts, or sales activities to ensure seamless execution.
Administrative Support: Provide strong administrative support to the sales team, taking ownership of day-to-day tasks while maintaining consistency and focus, especially with complex data and logistics.
Detail-Oriented Workflow: Maintain a high level of attention to detail throughout the sales and event planning process, ensuring thoroughness and accuracy in every task.
Autonomous Initiative: Manage tasks independently with minimal supervision while regularly checking in with the owner to ensure alignment with company goals.
Flexibility and Adaptability: Quickly adjust to changing priorities and client needs, maintaining a solutions-oriented mindset and the ability to work effectively under pressure.

Qualifications:

Proven ability to thrive in a fast-paced, high-pressure environment with a strong focus on data entry, accuracy, and troubleshooting (75-90 words per minute).
Strong customer service background with a clear understanding of client management.
Excellent verbal and written communication skills, capable of delivering professional and clear communication to clients and team members.
Detail-oriented and organized, with the ability to manage multiple tasks and ensure no aspect of a project is overlooked.
Resilient and adaptable, able to handle challenges or changing priorities with a calm and solutions-oriented approach.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and capable of quickly learning new software. Experience with event planning tools or CRM software is a plus.
Self-motivated with the ability to take initiative, working independently while aligning with company goals and team direction.
Resourceful with excellent problem-solving skills to troubleshoot issues and anticipate needs throughout the sales and event planning process.
Previous experience in sales or administrative roles, preferably in event planning, hospitality, or a related field, with a history of work experience in customer service and interior or architectural design.
High level of focus, able to tune out distractions, ensuring tasks are completed with accuracy and care.

Experience: