Sales Support Specialist

Job Description

Gamut Packaging (formerly Marijuana Packaging) is a dynamic and innovative company specializing in packaging. Our team is dedicated to providing top-notch products and services to our clients and maintaining strong relationships that drive mutual success. We are seeking a motivated Sales Support Specialist to join our team and help us continue to deliver exceptional customer experiences.

The Sales Support Specialist will play a crucial role in assisting the sales team with various administrative and client-focused tasks. The ideal candidate will be highly organized, detail-oriented, and customer-service driven, with a passion for supporting sales efforts to exceed targets and foster lasting client relationships.

Description and Responsibilities:

· Assist Account Managers with order processing and follow-ups.

· Point of contact for Account Managers (internally and externally) when rep is unavailable, or as needed.

· Assist new/returning House acts that are inquiring about custom packaging. Screen call, set up the customer's account in ERP Dynamics NAV, transfer qualified lead to an Account Manager.

· Ensure a positive customer experience by educating, cross-selling, upselling customers on services and products that would benefit their business

· A high level of energy and commitment to achieving sales goals in a dynamic environment

· Tenacity and desire to commit to growing a career with Marijuana Packaging

· Learn and demonstrate the benefits of all of Marijuana Packaging products, services, and solutions to clients

· Ensure outstanding customer service through regular client follow up

· Always maintain a professional company image

Qualifications and Skills:

· 2+ years of successful customer service experience

· Knowledge of the Marijuana Industry a plus but it is not required

· B2B sales experience a plus but it is not required

· Highly organized and efficient

· Ability to gain and maintain strong professional relationships

· Excellent written and oral skills required

· Ability to thrive in a competitive, fast paced, environment

· Proficient with technology and dealing with equipment and software

· If desired, career pathway to a sales position

Benefits and Compensation

• Competitive base pay
• Health, dental and vision insurance plans available
• 401k
• Flexible vacation scheduling
• Ability to work on a hybrid schedule
• Quality work-personal life balance

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer Service: 2 years (Required)

Ability to Relocate:

• Vernon, CA 90058: Relocate before starting work (Required)

Work Location: Hybrid remote in Vernon, CA 90058

Visit Original Source: