Job Description

JOB SNAPSHOT

Job Title: Account Manager
Location: Huntsville, AL
Environment: Industrial
Pay Rate: $20.00 / hour

General Job Functions: Customer Service, Supervise officers, scheduling, interviewing, liaison between GardaWorld, the client, and the officers
Shift & Hours: Must be available for all shifts

Who is GardaWorld?

GardaWorld is the world’s largest privately-owned security services company. We protect our clients’ staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients.

JOB DESCRIPTION

General Account Manager responsibilities include, but are not limited to:

Supervise the day-to-day service provided to the client and ensure service is of the highest standard
Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff
Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction
Participate in the selection, orientation, training, and continual development of staff assigned to the account
Ensure 100% payroll and billing accuracy
Ensure 100% compliance with federal, state, and local regulations in assigned account
Respond quickly to critical situations
Ability to read and write detailed reports
Enforce client procedures, regulations, and standards

QUALIFICATIONS

Qualifications specific to this client site include, but are not limited to:

Management or supervisory experience
Knowledge or experience in Security/Private Protective Services
At least 21 years of age or older as required by applicable law or contractual requirements

General Qualifications to work as an Account Manager at GardaWorld include: