Senior Account Specialist

The Senior National Accounts Specialist works independently to maximize MSO account retention, profitability and partnership development to improve sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing important metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Travel location will include Grand Rapids & SE Michigan.

Responsibilities

• Account Management – Auditing compliancy with National Account customers ensuring value, products and services offering follows compliance with agreed objectives utilizing Goal Data and Drivers, including the use of Analytic Dashboard and Purchase Order Detail to promote profitability customer shop performance compared to its Market.
• Insure standard Operating Procedures- including order frequency, order push and Approved Product List (APL) are within agreed upon values.
• Identify and document findings using digital auditing and reporting tools, including CCC, Two Way Invoicing, Advanced Volume Estimator, DigiMatch and VisualizID, PMXI-CS and PMXI Advanced Settings Collision Services Mobile App, Improve 4 Digital Mobile App, Smart Sheet Mobile App.
• Review reports to communicate all actionable items.
• Report findings from the Collison Shops to their respective sales team on a mutually agreed upon basis depending on the identified report. Build relationships with Techs, General Managers, Market Managers, and Regional Directors and address each one’s specific needs.

Qualifications

• Customer Service Experience
• Experience maintaining an organized and up-to-date pipeline of opportunities
• Minimum 1 + years’ experience in automotive or similar market
• #LI-Onsite
• #Benefits - Medical, Dental, Vision, 401K

This job posting may have multiple locations listed. You may work remotely and on-site.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.