Job Description
Account Manager, Assistant Director-Media and Entertainment Sector-Miami, FL
Our Sales & Strategic Pursuits function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Sales & Strategic Pursuits Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, demonstrating and achieving market leadership through a client centric culture.
The opportunity
The Account Manager works within our Sales Activation team and is responsible for working with the Global Client Service Partner (GCSP), Sales Leader, Sales Activation Leader and the Sales Executive (SE), where applicable, to drive account strategy and innovation, drive client relationship growth, accelerate sales and develop talent. The Account Manager ensures cross-service line and cross-geography team integration on our largest, most complex global accounts and that we deliver exceptional client service in all internal and external encounters.
Your key responsibilities
You will be responsible for managing one to two Global 360 or Focus Core accounts and will be expected to drive the key activities of EY’s Account Management Framework (AMF). You will work with the GCSP and SE (if applicable) to co-develop account strategy and drive the global execution of the account plan(s). This may include relationship strategy and advancement, service line planning, account integration, pursuit support, and pipeline development with discipline and rigor. You’ll be expected to serve as a knowledge hub of the account(s), connecting the global team to EY growth drivers and client business issues. You will also be expected to have a strong understanding of the client business agenda and EY solutions to enable leveraging the global EY network to connect our clients to the right people.
Skills and attributes for success
- Ability to influence leaders, impact sales excellence and drive account actions
- Ability to operate both internally and externally and on a local and global virtual basis to achieve results
- Work with minimum supervision, operating with agility, versatility and strong problem-solving ability
- Act as a key leader for strategic account activation
- Own the Assessment of Service Quality (ASQ) process by developing the plan, leading/attending interviews and driving action after the interviews and year-end follow up
To qualify for the role, you must have
- 7-10 plus years of account management or similar relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Effective influencing and relationship building skills with strong executive presence
- Excellent written, verbal, and presentation skills
- Strong attention to detail and sound organizational skills
- Ability to manage multiple priorities simultaneously
- Bachelor’s degree (emphasis in Marketing or Business preferred)
Ideally, you’ll also have
- Experience in delivering client-focused solutions based on customer needs
- Strong business/commercial acumen and an understanding of major industry sector trends
- Leadership, facilitation, coaching and mentoring skills
- Strategic thinking and analytical skills
What we look for
We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective that will thrive in this environment.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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