Job Description

ABOUT US:

Leading manufacturer of Hardwood Flooring to the North American market, join our energetic team in a thriving industry that produces a premium product with a renowned service culture. Develop in a role that can make a difference, leading into a more senior role.

ROLE:

Provide support to the IS & CS Manager and Inside Sales team on the development of Sales administrative documents, reports, and programs for the Brands in a manner consistent with Business vision while becoming a D365 Super User and providing relevant support. Also involved in the Sales of Hardwood Flooring products to a specific customer category while providing complete order fulfillment service to ensure objectives are met while exceeding customer expectations.

ACCOUNTABILITIES:

-Support, assist, and creates administrative tools from D365 to help Manager and team in increasing department efficiency and for their respective accounts.

-Guided by IS & CR Manager, ensure all new changes in D365 are implemented and validated before hand in the test environment allowing increase in effectiveness.

-Support, recommend and initiate improvement to the D365 system in collaboration with IT department and team to improve administrative tools available and account support.

-Sale of products, provide customers with price, availability, and delivery date.

-Provide an order fulfillment service with respect to order entry, production planning, inventory management, shipping, invoicing, and handling customer complaints, to ensure customers’ needs are met in terms of quality, service, and on-time delivery.

-Provide superior customer service through “can do” attitude and “going the extra mile” philosophy with the goal not to lose orders to our competition.

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits: