Sales Support Coordinator

At ITR Laboratories Canada INC

Our Mission is to bring new medicines to the world which relieve patients suffering from serious diseases.

ITR Laboratories Canada has been servicing the pharmaceutical and biotechnology industries for over 30 years and has established itself as a trusted partner worldwide in Drug Safety Testing. We are actively seeking a Sales Support Coordinator to joint our team as we continue to expand our reach and services.

As part of the Business Development team, the sales support coordinator works closely with Account Manager and other internal services and provide administrative and customer support.

Main Responsibilities:

• Prepare study outlines, costing and contracts for incoming inquiries, follow-up with client’s inquiries, database management.
• Prepare for client’s visits (agenda, hotel, lunch).
• May participate in conference and tradeshow preparation, marketing materials etc.
• Other related tasks.

Requirements:

• Minimum college degree in science or administration. A University degree in a life science is an asset.
• Proficiency in Ms. Office and Internet surfing.
• Minimum 2 years experience in customer service or providing administrative support is required
• Knowledge of pre-clinical industry or toxicology studies is an asset.;
• Fluency in English language (spoken and written is a must). Bilingual English and French is an asset.
• Demonstrated customer service orientation.
• Ability to multitask and prioritize to meet competing deadlines.
• Able to work in a team setting as well as independently and take initiatives.

This position offers:

• Permanent full-time job, 37.5 hours / week;
• Group insurance plan and group RRSP.
• A stimulating and friendly work environment.

To apply, please visit the Careers section of our web site at www.itrlab.com and include a cover letter with your Curriculum Vitae.

Start Date: ASAP