Job Description

Job Title: Onsite Sr. Coordinator / Inventory Services
Pay rate: $20.00
Shift: 7:30 am to 4:00 pm EST
Duration: Temp-to-hire

MAJOR JOB DUTIES AND RESPONSIBILITIES

Associate may be responsible for tasks in inventory management (Consumables, chemicals, samples, etc) and accurate inventory control, processing requests leading to inventory movement on and off site, and fulfilling customer metric reporting.
Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.
Provides daily customer service functions and communicates with the customer relative to inventory management.
May be required to perform purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.
Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.
Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.
Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.
Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers.
Responsible for managing consigned, non-consigned, customer owned or 3rd party inventory.
Utilizes Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer specific systems) in fulfillment of job duties.
Meets goals and objectives: safety, performance and quality.
Creates programs for enhanced service efficiencies.
Interfacing with Avantor Sales Force and manufacture representatives.
Documents change management.
Responsible for desktop delivery of inbound packages to customer contacts
Updating and maintaining Standard Operating Procedures.
Perform other duties as assigned.

QUALIFICATIONS

High school diploma or GED required
2+ years experience in material handling/inventory replenishment or customer service
Spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus
Cross referencing and inside sales experience a plus
Knowledge of scientific products and services a plus

KNOWLEDGE SKILLS AND ABILITIES

Conform to all company and customer requirements for background checks, health and safety issues, security clearances
Knowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word and Excel
Solid understanding and experience in either shipping, inventory, or purchasing
Excellent Customer Service Skills; displays a professional can do attitude
High regard for safety, quality and adherence to protocols, policies and procedures
Ability to self-manage and self-motivate; forward thinking
Ability to prioritize tasks, and meet deadlines
Knowledge of scientific products and services a plus
Ability to communicate effectively with both the customer and internal contacts
Must be able to lift up to 50lbs
Travel may be required

Job Types: Full-time, Temporary

Pay: $20.00 per hour

Expected hours: No less than 40 per week

Benefits: