Job Description

Company Description

City Mattress, a family owned and respected retailer in business for 60 years, is recognized as being the top mattress and bedroom furniture retailer in Western NY and Florida. We value our employees as much as we value our customers, and strive for an unparalleled customer experience. We are looking for friendly, motivated, sales professionals that appreciate exceptional customer service to join our stellar sales team. The ideal candidate has sales experience and is looking for a company to build a long term career with growth potential for management. Be a part of a company where respect, quality and trust are an integral part of our culture.

Job Responsibilities

Greet guests in our retail showroom to find the perfect match for their sleep comfort
Create an exquisite customer experience by matching customers with quality merchandise
Learn all of the merchandise to present the best suited products for customers
Assist guests with purchasing, financing, and delivery follow up
Provide an excellent customer experience
Support our culture of honesty and integrity
Maintain professionalism at all times
Work diligently toward exceeding personal sales goals
Utilize hardware/software for sales transactions, training, reporting, and other required activities
Ensure alertness and attentiveness throughout the entirety of your shift to maintain optimal performance

Qualifications and Skills

Natural ability to relate, connect, and build rapport with customers.
College degree preferred but not required
2+ years of experience in high end sales, preferably in retail
Professional demeanor and presentation
Excellent communication skills
Proficiency with assistive technology (tablets, POS system, CRM)
A flexible schedule is ideal as our retail hours include evenings, weekends, and holidays (details to be provided).
Associates may also be required to work in any store located within their designated region, within reason.

Benefits