Account Manager –Equitable Building Decarbonization Concierge-San Diego County (North)

Account Manager – Equitable Building Decarbonization Concierge

Location: San Diego County (North) (must live in San Diego County (North)

Ready to make a difference?

Imagine being at the forefront of a transformative initiative that not only saves energy but also uplifts entire communities. As a key player in this program, you’ll have the opportunity to:

• 
  Drive Positive Change: You’ll be directly involved in installing state-of-the-art, energy-efficient appliances and implementing crucial energy-saving measures. Your efforts will make a tangible difference in the lives of low-income households, helping them reduce energy costs and improve their quality of life.

• Collaborate with Community Leaders: You’ll work alongside community-based organizations (CBOs) to ensure that outreach, education, and support are culturally appropriate and impactful. This collaboration will help build trust and foster strong community relationships.

• Lead in Decarbonization: You’ll bring your expertise in decarbonizing single-family homes, multifamily buildings, and manufactured housing to the table. Your knowledge will be pivotal in reducing carbon footprints and promoting sustainable living practices.

• Be a Catalyst for Innovation: This role is not just about following a plan—it’s about innovating and finding new ways to enhance energy efficiency and sustainability. You’ll be at the cutting edge of environmental technology and practices.

• Transform Lives and Communities: Beyond the technical aspects, your work will have a profound social impact. You’ll be helping under resourced communities thrive by providing them with the tools and knowledge to create a more sustainable future.

Why you will love working here:

• 
  Quality of life: Flexible workplace arrangements, work-life balance

• Investment of the community: Donation matching, volunteer opportunities

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Act as the primary liaison between program participants and ICF.

• Collect and manage all project installation reports and documentation.

• Coordinate scheduling and updates with participants.

• Provide individualized support to each household, ensuring clear communication and coordination.

• Work closely with trade allies to manage installation and QA/QC processes.

• Manage incentive layering coordination and follow-up surveys.

• Engage with participants for ongoing program support, including maintenance and tenant protection issues.

What we need you to have (minimum qualifications):

• Bachelor’s Degree with 2+ years of experience in equipment or technology sales, engineering, and/or energy efficiency OR

• 6+ years’ experience in equipment or technology sales, engineering, and/or energy efficiency

• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have:

• Strong project management skills.

• Excellent communication and interpersonal abilities.

• Experience in coordinating with multiple stakeholders.

• Knowledge of QA/QC processes and permit inspections.

• Ability to manage documentation and reporting efficiently.

• Commitment to providing high-quality customer service.

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