Inside Sales / Customer Service Representative

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

FASTSIGNS of East Dallas is looking to grow our sales team with the addition of an inside sales/customer service representative. If you are an outgoing person who loves a fast-paced environment with many different contact points, we want to talk with you!

Our inside sales team is usually the first point of contact for our customers whether they reach out via the telephone, email or walking into our center. We need a smiling face to greet them and help them solve their visual communications challenges while building a long-lasting business relationship.

Some of the daily activities our inside sales team handles include:

• Monitoring and responding to emails
• Answering and talking on the phone
• Taking and entering customer payments (check, credit card, cash)
• Working with customers to come up with solutions for their signage and graphic needs
• Developing customer relationships
• Identifying and qualifying leads for our outside sales team
• Following up with customers to ensure satisfaction
• Following up with customers for receivable collections
• Working with the team to develop solutions
• Maintaining a clean lobby area

Qualified candidates must have these skills:

• A friendly, outgoing demeanor
• Strong communication skills (telephone, email, talking)
• Strong computer skills
• A willingness to learn
• Ability to handle several tasks simultaneously
• A strong sense of urgency
• Excellent time management skills
• Ability to work with a team
• Strong G Suite knowledge is a plus!
  • Gmail
  • Google Forms
  • Google Sheets
  • Google Docs
• A graphic design background is strongly preferred
• Previous sign or printing experience is helpful

We offer these benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with company match
• Bonus opportunities
• Paid time off
• Paid holidays

We are not just looking for just anyone to fill this position, we are looking for someone who believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.