Job Description
Responsibilities
- Drive sales to meet and exceed sales targets set by Store Manager
- Conduct daily follow-up on outstanding quotes
- Develop repeat sales, new relationships and future business
- Ensure that each customer receives outstanding service by providing a customer friendly and a professional environment which includes greeting and acknowledging every customer, and maintaining professional standards at all times during the customer’s experience
- Follow-up on all sales to ensure customer satisfaction and service
- Help to maintain a well-organized, aesthetically pleasing environment
- Administer sales process to ensure timely and accurate completion of all sales:
- Process quotes and sales paperwork
- Contact vendors and shippers to track orders for customers and ensure quality service
- Continue to develop sales skills and product knowledge through internal resources, vendor programs in person or online
- Assist with normal store maintenance tasks (inventory, display maintenance, literature library, etc.)
- Other duties/responsibilities as assigned by the Store Manager
Qualifications
- Candidate will possess sales/service experience preferred
- Undergraduate/trade school/design education preferred or in progress OR the ability to demonstrate hands-on learning through experience
- Must be able to work a flexible schedule, including retail hours, and occasional evening hours for events
- Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels
- Ability to handle fast-paced and changing environment
- Computer knowledge and skills with the ability to learn First Supply LLC’s business system
- Ability to effectively communicate
- Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment
Management:
- Store Manager
Job Type: Full-time
Pay: $77,326.00 - $90,978.00 per year
Shift:
- Day shift
Experience:
- customer service: 3 years (Required)
Work Location: In person
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