Job Description
***This is a field-based role and customer-facing visits in and around Washington, D.C. will be expected. ***
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy building solid customer relationships resulting in growth?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
About the Role
As a Mid-Market Relationship Manager, you will be responsible for managing, protecting, and growing revenue. You will upsell and cross-sell to existing accounts and engage with new prospective clients. You will deliver a high daily frequency of customer interactions using virtual methods to generate demand.
Responsibilities
- Meeting or exceeding monthly and annual sales goals
- Identifying revenue growth opportunities within an assigned territory and implementing Strategic plans to achieve growth
- Developing solid relationships with key decision makers to drive upsell and cross-sell initiatives
- Maintaining high volume and high quality customer engagement through phone, email, social media and onsite visits
- Owning the overall health and status of the relationship and the negotiations of contracts
- Strategizing effectively with CSM, Marketing and BDM partners to align objectives
Requirements
- Have the ability to articulate competitor differentiation and our value proposition
- Demonstrate in-depth understanding of Research Solution suite of products
- Be able to effectively partner and collaborate across teams
- Have solid verbal and written communication skills including the ability to present to an executive-level audience
- Display proven success in new business prospecting, selling, negotiating and closing skills
- Be an enthusiastic self-starter
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK
, or please contact 1-855-833-5120.
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