Job Description

Colwen Hotels is in search of an experienced Complex Director of Sales to oversee The AC Hotel Boston North and the TownePlace Marriott/Fairfield Inn Dual Brand. The Complex Director of Sales is responsible for driving overall sales and marketing results across all segments, directing the property sales team and ensuring goals are achieved. In this role, you will be responsible for generating new business, and collaborating on strategies to increase occupancy and revenue. This position will be responsible for selling rooms only. To be successful in this role you will need a thorough understanding of market and industry trends, be a strategic thinker, and possess strong leadership and negotiation skills. The ideal candidate for this role is a highly motivated, energetic, seasoned hospitality sales professional with local market experience.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

Direct, lead, coordinate and supervise sales team in all sales related activities
Grow existing accounts and generate new business to exceed budget and maximize revenue and profits
Maintain existing account relationships
Formulate sales and marketing strategies for assigned hotel
Collaborate with sales team, revenue management, and Hotel General Managers to maximize profitability of properties while maintain guest satisfaction
Work closely with sales teams and Hotel General Managers at assigned hotels to assist in capturing group business in all segments including corporate transient business
Train and support all sales associates and ensure performance in accordance with established hotel brand/Colwen sales standards
Set sales strategies to achieve overall property goals for both rate and occupancy
Create and execute annual marketing plan addressing sales strategy and budget goals
Understand hotel operations including room types, meeting capacities, service and features and benefits of assigned properties
Solid knowledge of market conditions and competitors, economic trends and supply and demand
Proactive solicitation of new business to achieve region revenue goals
Meet monthly revenue goals for both room and banquet sales
Achieve your personal sales call h goals and advise team on meeting assigned goals
Target accounts, markets or segments with proactive solicitation and account saturation
Participate in local networking organizations, community, and industry events while representing Colwen Hotels in a professional manner

Requirements:

1-2 years Hotel Director of Sales experience
4+ years proven sales record
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to communicate across all levels of the organization
Proven ability to drive the sales process
Excellent listening,
Strong leader of people
Strategic thinker
Proficient in Microsoft Office Suite or related software
Familiar with common computer software programs, ability to learn new software programs

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