Job Description
Come join our Family!SinaLite is a family owned business which has been operating since 1999. What started as a small 1,200 square-foot print shop which operated a single small AB-Dick printer has blossomed into a company of 150+ employees, containing several million dollars worth of printing equipment, and achieving a yearly sales revenue of 40+ million with over 20,000+ customers across North America.
The Account Manager is responsible for growing revenue in a profitable manner within a subset of identified high-value target accounts. The position will manage the establishment of profitable and mutually beneficial relationships with customers. You will collaborate with various stakeholders while utilizing clear and concise communication.
Salary Range: $75,000.00 - $85,000.00 + Commissions
Key Responsibilities:
- Work with organization’s leaders to develop strategies for growth within our existing customer base.
- Comply with all OHSA safety requirements.
- Participate in production meetings to facilitate continuous improvement.
- Keep abreast of changes within the industry including customers and competition.
- Submit sales reports at the direction of management.
- Meet and exceed department Key Performance Indicators.
- Use and develop SEP and CRM tools for the day to day and tracking activities.
- Cultivating and sustaining robust relationships with key accounts to surpass their expectations.
- Identifying growth opportunities within accounts and deploying strategies to expand our customer relationships.
- Collaborating closely with sales and production teams to ensure on-time, top-notch service delivery.
- Offering professional advice and backing to clients enriches their experience with SinaLite.
- Consistently reviewing account performances and adjusting strategies as needed.
- Providing customer feedback to the other go-to-market pillars to ensure market alignments and exceeding expectations.
- Maximize spend on assigned accounts within your book of business.
- Exceed monthly/quarterly sales targets by driving new opportunities within your book of business.
- Generate short-term results whilst maintaining a long-term perspective to improve overall revenue generation YOY.
- Demonstrate/sell value to key stakeholders within the accounts during the expansion cycle.
- Exceed activity and revenue goals on a quarterly basis.
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
- Partner with customer success to ensure high satisfaction within your accounts.
- Demonstrated expertise as an Account Manager, particularly within the wholesale printing realm.
- Exceptional communication and negotiation prowess.
- Strong organizational and time management skills.
- Ability to seamlessly operate both independently and as a team player.
- Dedication to maintaining elevated levels of customer satisfaction.
- Ensuring alignment with organizational and department expectations early and often
- Willing to work hard and be agile in a startup environment
- Health insurance
- Dental coverage
- Life insurance
- Vision care
- Travel Insurance
- Paramedical Coverage
- Wellness Program
- Employee Savings Program
- Casual Dress Code
- On-site Parking
- Room for growth and advancement
- Company sponsored learning
- Employee appreciation events
- And more!
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