Wedding & Event Sales Coordinator

About Us:

Trolley Hospitality Companies is a Richmond-based hospitality company comprised of catering, convenience services, and corporate dining divisions in the Great Richmond and Hampton Roads markets. We were awarded one of the Top Workplaces by the Richmond Times-Dispatch three years running and have been voted one of Richmond's top caterers by Style Weekly and Virginia Living Magazine and 'Operator of the Year' by the National Automatic Merchandising Association.

We understand that our success is driven by the dedication and passion of our employees and together we work to fulfill our purpose of delivering happiness to our customers, our community, and our employees. We hope you will join us!

Values we strive to live by:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first-be part of the solution
• Transparency and honesty-no BS

Please visit our website at www.trolleyhouseva.com to learn more!

About You:

• You are not afraid to flex your networking muscles and show no fear when developing prospects.
• You can take a qualified lead and get it to "yes" without being pushy.
• You have a growth mindset and look for ways to develop deeper relationships with clients and vendors.
• You take pride in consistent communication with clients.
• You think sales is an adventure every day!
• You enjoy coming up with creative solutions for clients and know when to take smart risks.
• You are naturally curious and value lifelong learning.
• You understand the power of human connection and a genuine desire to help others and the opportunities that creates.
• You are a whiz kid when it comes to details and can easily keep names and relationships straight.

How You Will Make an Impact:

The Event Sales Coordinator plays a critical role in the growth and success of the Hampton Roads catering division. This position is responsible for identifying, pursuing, and securing new business opportunities, as well as nurturing existing client relationships. As we seek to expand our services in Hampton Roads, this role offers a unique opportunity for the right candidate to significantly grow the business and their earning potential. Some responsibilities of this position include:

• Prospect and generate leads through networking, cold calling, and attending industry events.
• Develop relationships with wedding planners and event location staff.
• Actively qualify incoming leads and make intelligent business decisions within company guidelines.
• Plan catering events with prospects, including menu development, linen choices, and table/station décor and then create a proposal based on that information.
• Nurture prospects and track progress using our CRM.
• Walk clients through tastings to help them make their final selections.
• Provide Operations the information it needs to execute events successfully, including building a timeline, table arrangement, menu requests, service specifics etc.
• Travel to the event site for a final walk through before the event and be onsite during the event.
• Stay current with industry trends and market desires.

What You Bring to the Table:

• Proven experience in business development, sales, or account management roles, preferably in the catering or hospitality industry or a Bachelor's degree in Hospitality or similar field
• Strong sales closing skills, with a track record of achieving and exceeding sales targets
• Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term client relationships
• Strong self-management to meet company goals and deadlines
• Willingness to work flexible hours, including evenings and weekends, to accommodate client meetings and events
• Ability to adapt and learn new technology and software platforms quickly
• Experience using a CRM, HubSpot experience a plus
• Experience using Total Party Planner (TPP) or AllSeated a plus
• Able to travel to Richmond extensively the first 2-3 months for training, and then occasionally after the training period is over.

The Good Stuff!

• $50k base pay, plus tiered commission
• Paid holidays and PTO
• Medical, Dental, and Vision insurance plans available
• 401(K) retirement plan and company match after 1 year of employment
• Voluntary supplemental insurance plans available
• Free lunch provided every weekday by onsite deli
• Discounts at all Trolley House Hospitality companies including catering services, Gourmet Gang delis, and vending items in our warehouse