Job Description
Drive Your Future with Turn 14 Distribution! Named SEMA Channel Partner of the Year 2022, and SEMA WD of the Year 2021, 2018, 2016, Turn 14 Distribution is always seeking great talent that will continue to elevate us as an industry leader.Job Summary:
As an Inside Sales Specialist, Representative, or Account Manager at Turn 14 Distribution, you will play a crucial role in providing exceptional service to our customers while driving revenue growth. This position involves handling inbound communications, maintaining customer relationships, and serving as a knowledgeable resource on all aspects of Turn 14 Distribution. You will actively contribute to the company's agenda, meet sales targets, and stay informed about industry trends.
Key Responsibilities
Customer Communication:
- Be available during business hours to handle incoming phone calls, emails, and instant messages from customers.
- Provide prompt and professional responses to customer inquiries and requests.
- Develop and maintain excellent working relationships with key staff within the customer base. • Act as a trusted liaison between customers and various departments within Turn 14 Distribution. Product and Company Expertise:
- Become an expert in all aspects of Turn 14 Distribution, including web tools, processes, terms and conditions, and competitive advantages.
- Offer comprehensive guidance and information to customers.
- Collaborate on company initiatives to achieve New Brand Launch Goals, New Brand Recon, and other assigned projects.
- Actively participate in the company's growth and success.
- Attend and actively engage in new product training provided by company vendors. • Stay up-to-date with the latest product offerings and industry developments.
- Maintain expert-level knowledge of all Turn 14 Distribution brands within your assigned segment.
- Provide customers with in-depth information about product lines.
- Drive to meet or exceed assigned revenue and margin targets and quotas.
- Identify opportunities for upselling and cross-selling to maximize sales.
- Research competitors in the market and understand their strengths and weaknesses. • Use this knowledge to position Turn 14 Distribution effectively.
- Attend weekly sales meetings, actively contribute with new ideas, and discuss current challenges.
- Collaborate with colleagues to enhance the sales strategy.
- Log all unmatchable deals in the system to provide management with insights into the competitive market landscape.
We emphasize meaningful career development and growth through challenging employees with projects and supporting them with continued education and training. We offer an ever-growing array of competitive benefits and compensation, including:
- Competitive Pay Structure
- Company-Sponsored Insurance: Medical, Dental, Flexible Spending Accounts, and Dependent Care Accounts
- Generous Paid Time Off and Paid Holidays
- 401(K) Match
- Tuition Reimbursement
- Company-Sponsored Events
- Subsidized Part Purchasing Program
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