Used Car Sales Consultant - McAllen

Hacienda Ford - Hacienda Collision - Hacienda Auto...
McAllen, TX 78501
30+ days ago

Job Description

Job Description
Serve as a guide to enhance the customer buying experience. Conducts interview, at the customer’s pace, to discover customer preferences, needs, and buying motives. Matches customer needs with model and equipment and presents vehicle in terms of customer’s interest. Offers and accompanies customer(s) on a test drive. Offers customer involvement in trade-in evaluation, presents financial propositions, satisfies customer concerns, and completes orders. Conducts delivery process and follows up in a prescribed manner with customers to develop customer loyalty.
Reports To: Sales Manager
Duties and Responsibilities
  • Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models
  • Develop buyers by keeping a good rapport with previous and new customers; also, by suggesting trade-ins; respond to inquiries; recommending sales campaigns and promotions
  • Determine customer needs analysis by understanding their interests and requirements; matching requirements and interests to various models, etc.
  • Close sales by overcoming objection(s); complete sales purchase; explain provisions; offer services; and complete delivery of automobile
  • Perform walk-around on every sale with customers and demonstrate features
  • Effectively close sales
  • Ensure that customers understand the vehicle’s operating features, paperwork and manufacturer warranty
  • Establish and maintain a follow-up system, which encourages repeat business referrals
  • Report to the sales manager regarding reviews, analyses, objectives, and planned activities
  • Participates in sales meetings and training provided by the dealership and manufacturers
  • Review sales statistics and use sales objectives to plan more effectively to improve sales.
Experience
One year in a retail environment preferred
Sales Hours
The sales floor is open during the following hours:
Monday through Friday 8:00 AM – 8:00 PM
Saturday 8:00 AM – 7:00 PM
Job Type: Full-time
Benefits:
  • Medical, Dental, & Vision Insurance: 100% employer-paid medical, dental, and vision insurance with a variety of plan options to fit your needs.
  • 401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary.
  • Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required.
  • Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours.
  • Sick leave 3 paid days per service year – 100% employer paid.
  • Paid Holidays: 8 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve, and Christmas Day.
  • 5-day workweek for sales, parts, and administration positions
  • 90-day & annual 1-on-1 performance evaluations
  • Employee discounts on new vehicles, parts, and services.
By submitting your application, you agree to the following:
  • You are at least 18 years old.
  • You have a valid driver's license with an acceptable driving record.
  • You will pass a pre-employment drug screen.
  • You will undergo a background check.
  • You understand that the 401K company match has an annual maximum amount.
  • You understand that earned vacation time is based on the total time of continual employment.
  • If you do not meet all these requirements, your application will not be considered.
Thank you for your interest in this position.

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