Account Manager - Finishing, Dispense, Filtration

Position: Account Manager - Finishing, Dispense, Filtration

Location: Lansing, MI

Job Overview:

The primary function of the Industrial Account Manager for our full line card is to perform sales calls within a designated territory by calling on prospective and existing territory accounts as defined by the organization. The Account Manager is tasked with securing and supporting sales and agreements for MRO and OEM products and services representing our full line card in select customers. The Account Manager is responsible for identifying new business opportunities, building and managing a sales pipeline, and securing business towards the goal of achieving or exceeding annual sales objectives. The Account Manager strives to establish strong relationships throughout customer organizations (purchasing managers, maintenance, facilities, Safety, reliability and engineering departments) to ensure optimal customer satisfaction and revenue generation.

To be successful you will need to be a hunter who enjoys finding and developing both current and new accounts, a current market presence would also be very beneficial. This position has a very strong emphasis on growing our full offering of products and services.

You will be given an assigned list of current customer accounts but would also be expected to call on and develop new customers for growth.

Responsibilities:

• Manages all aspects of outside sales in a specific territory.
• Develops and maintains business relationships with key customers in that territory.
• Forms long-term relationships with customers, including at the executive level of the location's top customer.
• Set goals and objectives, generating revenue through market development, reviewing competitive landscape, forecasting, lead generation, qualification, and closing sales.
• Expand existing sales base through consistent performance, building rapport with existing and potential clients; explaining product and service capabilities; overcoming objections; preparing proposals and quotations. Provide solution and become a reliable resource for your customer base.
• Cooperate and work with other Product Specialist, Customer Service teams and Engineers to exchange information and identify opportunities, qualify accounts to expand product sales.
• Work and collaborate with factory representatives to grow revenue of key product lines.
• Regularly learning new products based on key vendor initiatives and identifying more value added opportunities.
• Perform sales calls, product demonstrations, and other developmental activities to increase market share of preferred channel partners is essential.
• Maintain and submit activity reporting through CRM.
• Other duties as assigned.

Qualifications:

• A college degree or a minimum of four (4) years' experience selling technical products to industrial markets; or a relevant combination of education and experience.
• Preferred experience in a focused application and/or product line of finishing processes and equipment
• Ability to travel within a specific geography up to 75% of the time; overnight stays may be required

• Ability to utilize technical skills and mechanical aptitude to solve customer problems.

• Proven sales skills that achieve year over year sales growth goals.
• Ability to Identify market potential by qualifying accounts and provide technical support on Finishing, Dispense and Filtration products (FDF Products).
• Preferred experience utilizing a CRM
• Powerful sense of urgency and accountability
• Excellent customer relationship building skills.
• Exceptional verbal, written, and presentation skills.

• Proven experience in creating technical equipment quotations

• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• A Strong “team attitude” with the ability to work productively in group settings with other associates, customers, and vendors.
• A commitment to the concept of “doing it right the first time”.
• Valid Driver's License
• Aptitude to read parts manuals, vendor catalogs, understand blueprints, and communicate technical information effectively.
• Possesses a strong business acumen to make sound decisions pertaining to the needs of the business including aspects of gross margin and
• Ability to work in environments that may include:
• • Moving mechanical parts
  • Fumes or airborne particles
  • Painting chemicals and solvents
  • Electrical equipment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist.
• Maximum unassisted lift = 50 lbs. Average lift less than 50 lbs

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability – Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills.
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation.
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills.
• Collaboration – Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.