Marketing Account Manager

Benefits:

• 401(k)
• Health insurance
• Paid time off

Home Run Franchising is assisting Flick Switch Marketing in hiring an account manager.

About Us:

Flick Switch Marketing is a Facebook-focused marketing agency helping franchisees in multiple systems grow their business through Facebook Advertising.

Role:

We’re seeking a dedicated Marketing Account Manager with 1+ years of experience to be the main point of contact for our clients. This role involves managing client relationships, ensuring client satisfaction, and coordinating with our internal team to deliver on strategy and bring results. The ideal candidate is a people person, adaptable to different personalities, organized, proactive, solution-driven, and a team player.

Responsibilities include meeting with clients, coordinating facebook marketing initiatives, creating/maintaining marketing campaigns, and managing client expectations. Knowledge of Facebook Business Manager is required, and other platforms such as Canva and Google Ads are a plus, but not required!

Position Details:

• Hybrid
• Full-time, minimum 40 hours/week
• Must be available to work within the hours of 8:00am to 5:00 pm CST

Objectives:

• Act as the main point of contact for a number of client accounts
• Build and strengthen client relationships, focusing on client retention and satisfaction
• Maintain accurate client records and stay on budget
• Ensure execution of digital strategy
• Schedule and conduct performance reviews
• Work with client's / the Home Run Franchising team to resolve issues.
• Balance client needs with internal workflows

Responsibilities:

• Create/maintain marketing campaigns
• Proactive Ad Creation
• Lead client meetings on a recurring basis to review progress and address any concerns
• Process client requests and translate them into clear, actionable tasks for the team
• Ensure deadlines are met when given tasks
• Ensure services are within budget and meet client needs
• Generate progress reports through our Dashboard software

Qualifications:

• Account Management: 1 year (Required)
• Facebook Ad Management: 2 years (Required)
• 1+ years in account/project management
• Experience in a digital agency is a huge plus
• Proficiency with marketing platforms (Facebook Ads Manager, Google Ads, SpyFu, etc.)
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Solution-oriented and process-driven
• Proven track record of meeting/exceeding quotas and positive customer feedback
• Adaptable and thrives in fast-paced environments

Benefits:

• Health Insurance (medical, dental, vision)
• Retirement Plans (401(k))
• Paid Time Off (vacation, sick leave, personal days)
• Paid Holidays (including a floating birthday holiday)
• Professional development opportunities

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Application Process:

Submit your resume and cover letter (optional), detailing your interest in the Marketing Account Manager role and relevant experience.

Flexible work from home options available.